Samsung series 7 slow boot

Hi

Please help me I am tearing my hair out here

I have looked through a few threads with no joy.

I have a series 7 chronos np700z5c

I had upgraded to Windows10 before and it was fine but my daughter threw it in the floor and damaged the hard drive. She's 15 months so forgiven.

The hard drive was clearly on the way out so I replaced it with a ssd and was excited for fast boot times. I did a fresh 10 install and the Samsung boot screen is there for a good five minutes before Windows boots. Not what I was expecting. I installed all the Samsung updates and it didn't make any difference.

I am currently installing Windows 8 again to see
If that is better.


Why is the boot time so slow. Surely with the ssd it should be really fast???

 

HI Geezerjt, welcome to NBR.

Sorry to hear about your accident. Things happen with toddlers around

My best guess is that some other component on the motherboard was damaged in the fall, and the delay during boot is from either BIOS or Windows waiting for a device that doesn't respond -- and eventually times out. Of course I hope this is not the case and there is some soft reason.

The fact that Windows boots is a sign that your installation matches your UEFI settings -- otherwise a common mistake.

When you install Win8, make sure you install from DVD, NOT from a USB flash drive. Otherwise you will run into the issue of Windows Setup placing its boot partition on the small iSSD used for ExpressCache -- which is not bootable. That's another common mistake, specific to models with ExpressCache.

If you absolutely have to install from USB, you can use one of the workarounds in posts #1 and #2 of this thread.

According to reports here, Win10's installer does not make that mistake, so you can install Win10 from USB without falling through that iSSD trapdoor.

On your model (and all 2012 models and earlier) I would recommend you install Windows in legacy BIOS mode as opposed to UEFI mode. Read here if you are not 100% clear on that subject.

Fingers crossed for you.

 

Once you have Windows installed then check the boot order in the BIOS. The SSD should be at the top of the list.

Also, remember to install Samsung's Settings program (it will be offered once you run Samsung SW Update). It may include a fastboot option which should further reduce the boot time.

John

 

Hi.

I installed Windows 8 and it booted super fast. Less than 10 seconds. So I don't think anything is damaged

But really want to use Windows 10 so did the upgrade and it is slow again.

Anyone got any ideas why 10 boots so slow?

 

There are some suggestions here.

See if any of them work for you.

John

 

Congrats, that is great news!

Hmm... the first suggestion in that article is to toggle Windows Fast Startup off, then back on. This is the feature that basically turns Shutdown into a partial hibernation instead of a "real" shutdown. It does indeed speed up shutdown and startup, but only because it never actually reboots the machine state part of Windows, unless the user specifically selects Restart.

So that would be my first suggestion if the problem persists after re-installing Win10: Make sure to manually Restart (NOT Shutdown and power back up). Of course you probably already did this, but just in case

 

None of those suggestions worked. It's not awfully slow. Less than a minute to boot. But Windows 8 was doing it in under 10 seconds.

Think I will go back to 8.

 

It would be interesting to see if a Win 10 upgrade from Win 8 performs beforms better than a Win 10 clean installation.

John

 

I have tried both. The upgrade seems to work slightly better, but both are slow.

I have gone back again to 8 but found something interesting, it is still quite slow until I go into device manager and disable the 8gb drive. I wonder if this is the culprit in 10 too. I would have to upgrade/reinstall again to find out

Really appreciate both of yours help

 

That is the most likely the culprit: It sounds like your iSSD (the 8GB drive) has become defective, which can cause long boot delays. We've had many discussions about that in the Samsung forum. See the most recent discussion starting here. Definitely disable the iSSD in Device Manager and pray that it doesn't worsen, since the only fix is replacing the motherboard.

There are two other possibilities, still relating to the iSSD:

1) You have ExpressCache software installed, which doesn't work with Win10 (to my understanding). Make sure to uninstall it in Win10 (or don't install it in the first place). And certainly uninstall it if you disable the iSSD.

2) If you are running in UEFI mode and the iSSD is still MBR. Or vice versa: If you're running in legacy BIOS mode (CSM mode) and the iSSD is GPT. In that case, make sure to convert the iSSD to the partition style matching your installation (UEFI=GPT, CSM=MBR). Minitool Partition Wizard will do that for you.

The post here has some overview and links regarding UEFI/GPT vs BIOS/MBR. I apologize if you are already well versed in that, but it has caught many users off guard.

 

Thanks for the response.

I don't have express cache installed.

I don't understand any of what you said for the second point.

 

Got it. You're not alone: Only a fraction of users understand the new UEFI/GPT standard vs the good old BIOS/MBR standard, because Microsoft never explained it much when they switched to the new standard, starting with Win8. Yet it is probably the one issue causing the most installation problems for users who make clean installs.

Briefly: In the days of Win7 and earlier everything was simple: Windows (and most everyone) booted using good old BIOS and used disks with good old MBR layout. There were only two choices (NTFS or FAT32 partition type) and both of them worked. With the new standards, there are now eight combinations of boot style (BIOS or UEFI) disk layout (GPT or MBR) and partition type (NTFS or FAT32) -- of which only three will work, the other five will fail.

No wonder we get so many posts about installation and boot problems!

The link I included ( here) gives an overview and some links to further reading.

In your case this may or may not be related to your boot delay. If everything else works, and you're not using ExpressCache anyway, I would just make sure to disable the 8GB iSSD in Device Manager, then move on.

 

Thanks for the reply. I will read the thread when I have more time.

What does it mean bios and uefi? Is that to do with installing from bios?

 

UEFI is a new way to boot and access computer hardware. That is what the link explains. It is not possible to understand without some reading.

But again, if everything works when you disable the iSSD in Device manager, you may not need to dive into that -- until next time you perform a Windows installation.

Edit: Wait, this post is actually a better overview. I'll update the link in my previous posts.

 

after reading a lot and tried several methods i found something amazing to get a fast boot with windows 10.
My machine is NP700Z5A-S02 and the problem was the swithcable amd-intel graphics. If you disable the amd from devices and the system boots quickly there is the problem. Also the way i got solve it was disable EnableULPS in registry editor.
For more information just check this post https://community.amd.com/thread/184727?start=75&tstart=0
good luck

 

to fix this follow this http://www.tomshardware.co.uk/faq/id-1904869/disable-ulps-amd-crossfire-setups.html

took my boot time from ~2 minutes to ~10 seconds