Series 7 Chronos All Models: Push for SAMSUNG to implement "FIXED MODE" in BIOS

Actually 8.950.0.0 is installed.

After deinstalling and installing 930 and 940. I got the same performance during the game with all drivers.

Never the AMD card was detected in the game options.

"I recommend low down some setting to achieve more performance."

I have already lowest possible grafic settings for the game to get 20-30fps. When installing only HD 3000 I can get 40-45fps with minimum settings.

"If you have Photoshop or other OpenGL program, just open and check those."

I think I should really test another programm, you are right.

I just found out that it's possible to look for the activity of the graphic cards with GPU-Z.

The AMD is working if I set it to "High Performance".

But the performance isn't better than with HD 3000.

spowi

 

Hi,

About 2 weeks ago I bought the Samsung 700Z5B-S01

Intel Core i7 2675QM
AMD HD6490M

I notice it gets too hot when playing games, especially Starcraft 2.

My main concern is that it freezes about 15 minutes into the game and it just restarts. The base is extremely hot... anyone else having this issue?

Is is normal or something to be concern about.

It´s using the Radeon 6490M

Thanks!

 

So if you have newest than 8.940 and the game still not detect the card, it might not compatible with AMD. Go check other program and see if they can detect the card. If yes, then you can blame on the game and AMD . If not, then the driver is fault. What you can do in that case is reinstall completely Windows and install the correct one to see if it's fixed.

Well that true. You cannot see anything about the graphic card until you set the program to use the card. Pretty much like temp and voltage,... On another hand, AMD card should been better than HD 3000 with best configuration and driver for most applications and games. However, because of the switchable graphic, it would not work correctly since you cannot force that program to use specifically the AMD card.

What settings you have for SC2? Does it use the card and you have set High Performance to it?

Blizz games are more about CPU, so even in the case that you set High Performance, it would use more CPU than GPU. Those quad core with thin chassis are really hot. I'm getting along with that right now. Normally, without doing anything in room temperature about 23 C (or about 77 F), my laptop is about 45-55 C. At cold start is 39-40 C but suddenly it would get hot really quick. Running Chrome or some medium applications, it would stay around 55-65 C. When I ran some applications that used the AMD card, at load, it would get about 70-85 C. However, I have not seen anything up till 90 C.

I would suggest you placing the laptop on somthing like cooling pad or something that can raise the high from below, so that the air could get outside. Also, using some temp monitor softwares to log the temp when running game. If it's just about 70-80 C, then you would be fine. Otherwise, if it's greater than 90 C, then you better service it.

 

I got a different model with the I7 and a 6750M, but I am working on a software sollution that I will make available here on this forum shortly.

I never really had any issues with heat and throttling, only when I am running WoT it seems, so I started to think and look around for sollutions, which in the end made me start to code my own tool to help with the issue.

My S7 is cooler and quiter than ever now!

I'll get back to you all soon with more info on this. Hopefully after the weekend.

 

I have the medium setting and it runs just fine..until it hangs that is..

I have downloaded an application to monitor the GPU load on the system "TechPowerUp GPU-Z" and sometimes the GPU load stays at 100% but right now I made a small test having SC2 running in windowed mode and the GPU Load stayed < 75.0 however... it stilled hanged and restarted itself... this happened while the game was running and the second time while I was changing Graphics options within the game... is it normal? I'm worried the laptop has something malfunctioning and I only have around 2 more weeks to return it to the store.

This freezes and restarts only happens while running SC2... I haven't tried with other games to discard the posibility that it only happens with SC2.

 

Well, that's what you should test then.

 

Sounds insteresing and complicated. I'm curious about it!

 

How about the temperature? With the correct driver, GPU-Z should display temp while playing if the game is using the card. I would suggest that you remove and install SC again to see if it works. Also, after that, reinstall Windows and see it's still there. Otherwise, I'm not sure about that too. I will install SC2 on my laptop and see if I can reproduce the problem.

 

Checked that, under Drivers there's only this 8.863.1.2000 thing.
It says 520mb !
What could it mean?
Isn't there any other way to check?

 

+1

Another i7 owner...

 

Then you should update to at least 8.930 if not 8.940. Links for them are on the previous pages of this thread.

 

Why do you keep repeating this question? You've already confirmed that you only have version 8.863. So just update to 8.940! The link is on page 75.

The other way to check the driver # is in Device Manager in the control panel. Just find the AMD device and check the properties and driver version #.

 

Do not rely on Easy Software Manager as the way to know the correct driver of every component on this laptop. That software has some issues to recognize which driver is the lastest and notify which driver is available to update. So there are 2 ways to check to see the driver version of the AMD card. One is using Device Manager and right click as the AMD card, then go to Driver tab. Second method is using dxdiag to find the version on Display tab. Also, I repeat again that 8.940 is the latest official despite it has been pulled out from the support pages. You could find the link via this topic. Don't attempt to download any driver below this or newest than this. Newest driver would not compatible with the switchable or there migh be some problem after installing. So if you are not testing the new driver, I suggest you keep 8.940 until Samsung release something else.

 

Just test out SC 2 with automatically recommendation configuration. Most settings are not high, medium I would say. I ran 4v4 with Computers. Without battle, FPS stays at 60-70, but not stable. The average I would say is about 40-50 which is pretty decend. However, when 3 PCs plus mine attack at the same time, FPS drops down below 30. Still playable, but not really good at all. CPU temps are about 70-80 and I have cooling pad under the laptop. GPU loads in average about 60-70% with temperature at 60-70 C as 30% fan working at that time.

The card is AMD 6750M with 8.940 driver. No OC, just default core clock. Not sure about 6450M, but after this test, I would say laptop does pretty good at medium settings for most intense games. Don't bother go to Ultra or High with this on games that had intense graphic because it would cause bottleneck.

P/s: From notebookcheck, I found out that the 6450M is about 15-20% with those settings, but everyone should be able to run SC2 or game with the same graphic with the correct driver installed.

 

In my opinion such a thin laptop, cooling it will not be easy. My brother played SC2 on mbp too, but it gets really hot quickly. If your going to play games with this laptop I recommend you play with lowest settings.

 

Thanks for your test,

Mine runs exactly like yours in medium settings. I use the "TechPowerUp GPU-Z" to monitor GPU load, temperature, etc and the GPU load has gotten to 100% and according to the log that is when it usually freezes and restarts by itself.

I have reinstalled everything again hoping it will be fixed.

Maybe I can try using a cooling pad too...

Thanks again

 

Hi how are you able to overclock it so high? I was only able to overclock up to 715mhz core and 915mhz memory. Did you overvolt? And how high were the temps?

 

Updated 7 April 2012
Driver fix for OpenGL only, manual graphics switching still impossible
Download the new update 8.940 from Samsung website. For certain models the drivers are still not updated, so use the following link to find it.
http://org.downloadcenter.samsung.c...02/20120228191136307/VGA_AMD_8.940.0.0000.ZIP

 

Link is broken, and is it a new version of the 8.940 driver, or the same, just a new link?

 

Same driver. Just that I added link to first post. Fixed, can you help me check if it is fine now?

 

Link of frist page works just fine now!

 

No i didn't overvolt. It's not possible to overvolt this gpu.

Maybe it's just luck about the chip I got in my laptop. I played risen for hours and no problem.

 

+rep! For the good of all owners, anyone knows any updated drivers from Samsung?

 

Since I upgraded to v8940, at every startup I'm getting a msg saying I should upgrade to...8930 !
Of course I could switch off all automatic upgrading, but that's not really what I want...
Anyone?

 

Ignore that. Once time I said the Easy Software Manager has some glitches inside. I am not sure how that program pull out the info from the server, but since the 8.940 is completely removed from the support pages, although we still have the link, the software gonna think that 8.930 is the newest one despite the fact that 8.940 > 8.930 .

 

I get the same message and have just gotten used to ignoring it. Same with the latest touchpad driver update. I ignore both.

 

Hi guys,

I am trying to set my laptop with two external monitors but I can't configure them so that all three are on at the same time. I can get any two working but the other won't be enabled.
I have one connected with HDMI and the other with VGA.

As far as I know the 6750 card supports multiple displays so I guess it is something with the Intel Graphics card which is the default.
Anyone knows how to fix this?

Thanks

 

Known issue. Only two displays at any one time from others who asked the same question earlier. Any comments from others?

 

hello everyone. i installed vga drivers version 8.940 but i have some issues.
first autocad still uses the hd3000 and this is bothering me (solidworks works fine) and second easy software manager says i have 8.930 but if i check the graphic card properties i have 8.940.

can anyone help?

 

Reinstall the entire driver again. It seems you have the Catalyst Control Centre installed but driver is not updated.

 

i already did that twice

i'll try that again just in case. thank you anyway

 

So is this a problem with the series 7 Laptops or is it a general problem?

 

That should be a problem with VGA driver, so I would say that every series 7 will have this. To be able to export to multiple output, we need the correct driver and OS support. Multi monitor support in Windows 7 is not really great and it has been said that Win 8 will support better, so you should wait till Windows 8 get released to test it out. The second thing is that the driver. Because of the switchable graphic, it is difficult to make one that compatible for most Series 7.

 

Is it not possible to split the screen onto two monitors through one HDMI cable?

 

What do you mean by splitting the screen onto 2 monitors? With 1 HDMI cable, you can duplicate your existence monitor of the laptop to the external display or extend the laptop screen into the external. With another VGA cable, presumably from the other port, we could extend or duplicate to another one. However, to do that, we need to have driver that support, which I highly doubt those switchable things.

 

Possible news:

I called Samsuck today (with intentions of quoting the problem with my new series 7 laptop and requesting a refund) and they told me that it's a known issue, and that they are in the late debugging stage of creating the fix, and that the update to fix it will be distributed soon via Samsung Easy Software. Anyone else heard this?

 

Which issue you talk about? The video or the wifi or something else? If the video, then it is good new for us. Currently we use the temporarily fix but I hope that they could pull those thing together for a BIOS update.

 

I was asking them about the switchable graphics issue. He couldnt give me an exact date on the release of the update, but he said they were very close to distributing it. Anyone else care to call support to confirm?

 

Anyone want to call?

 

Is this update only for US people, or for the rest of the world, too?

 

It would never be US only. If anything, perhaps Asia only...

 

Why not just call and find out?

Also, I called again today. I seem to get more information everytime I call. Today they said that the 8.94 VGA AMD driver will be placed on their website under this laptop when it is ready, and it will be the fix. I know 8.94 drivers are available elsewhere, but apparently they have not released the 8.94 for this particular model yet, and when it does, switchable graphics should work correctly.

Please, call their customer support so that we A) get more knowledge and B) impress upon them how important it is to us that our laptops work correctly!

 

I think you miss the point. The fix we should get is Bios fix not the driver. The driver has been in their server for a long time ago. But suddenly they dropped that from the support pages. We don't know what was their intention about that, but that version is only a temporarily fix for that issue. Moreover, AMD now up to 8.950, and their no issue has been brought with 8.940, so that driver should be stable.

Also, bear in mind that everytime you call or chat with Samsung supporter, they would not be the same guy. Most of them are trained to tell you that they're on their way to get the fix out, but they could not tell you what and when. They are only supporter, not the tester that test those fix, so they could not know which particularly will be out.

 

remove posting

 

Does anybody have a clue why Samsung removed the 8.94 driver from there website? I was fortunate enough to install for that short period when it was up, and have been running it since with absolutely zero issues. The only annoying thing is that software manager keeps insisting that I "upgrade" to 8.93. duh.

 

There will never be a bios fix for the current generation S7 that fixes the switchable graphics. It is impossible due to current hardware limitations.

But the current 8.940 drivers works very well for me, so I don't consider this to even be an issue anymore.

 

Wait, so the switchable graphics works for you with 8.94? Can you still get it anywhere?

 

Everything works just fine for me since I upgraded to 8.940 some time ago. 2 months ago or so?

 

Just use the link from the very first post: http://org.downloadcenter.samsung.c...02/20120228191136307/VGA_AMD_8.940.0.0000.ZIP

 

With 8.94, switchable graphics seem to work as advertised. At least after updating to 8.94, graphics programs that I specify to use the ATI card in Catalyst Control Center do in fact use it.