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    USB 3.0 issue....help?

    Discussion in 'Samsung' started by AZdogpatch06, Mar 13, 2013.

  1. AZdogpatch06

    AZdogpatch06 Newbie

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    I'm having a USB 3.0 issue on my brand new series 3 Samsung laptop, the laptop has the works: 1TB HDD, Core i7 processor, etc. When I attempt to connect my Toshiba 500GB external HDD to the laptop via usb 3.0, it will disconnect during file transfer, however when I connect it to a 2.0 port, everything works great, which doesn't make sense since usb 2.0 ports can only output 500mA and the hdd requires 900mA. I've gone as far as removing the microsoft windows 8 usb stack driver and installing intels driver manually...no dice...i've also turned off usb suspend and no dice. Can anyone help?
     
    AZdogpatch06, Mar 13, 2013
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  2. Thors.Hammer

    Thors.Hammer Notebook Enthusiast

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    One of my USB 3.0 enclosures requires power from two USB ports. Do you have an extra pigtail for extra power you can use?
     
    Thors.Hammer, Mar 13, 2013
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  3. AZdogpatch06

    AZdogpatch06 Newbie

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    I don't know what that is, but I don't have one. I'm currently looking into a powered hub. Any idea why it will work on a 2.0 port?
     
    AZdogpatch06, Mar 13, 2013
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  4. Thors.Hammer

    Thors.Hammer Notebook Enthusiast

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    Drawing more power at higher speeds? That's my guess.

    What enclosure are you using?
     
    Thors.Hammer, Mar 14, 2013
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  5. AZdogpatch06

    AZdogpatch06 Newbie

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    SOLVED: The cable must have been bad, I went down to WalMart and bought a new 500GB western digital my passport drive. The new drive works fabulously and the old drive now works great with the cable from the new drive, conclusion: Bad cable.
     
    AZdogpatch06, Mar 14, 2013
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  6. Thors.Hammer

    Thors.Hammer Notebook Enthusiast

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    I love simple fixes.
     
    Thors.Hammer, Mar 14, 2013
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