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Unable to install Samsung Recovery Solution

Discussion in 'Samsung' started by sashank9, Oct 28, 2013.

sashank9 Newbie

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Hey all!

I just re-installed Windows 7 from a USB drive because I was getting a "Disk Read Error Occured. Press ctrl + alt + del to restart" message at boot every time I tried to use Samsung Recovery Solution 5 to restore the computer to initial factory settings. It's weird because the rest of the hard drive hard drive (I only have one) seems to be booting just fine.

After installing all the Samsung drivers, I tried to install Samsung Recovery Solution 5 to see if it works now, but it says "There is no Samsung Recovery Area on your hard disk drive". I find this to be a little odd, as I ran DISKPART> list volume and the drive is very much there.

Any clue on what the problem might be?

Thanks!

sashank9, Oct 28, 2013

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John Ratsey Moderately inquisitive Super Moderator

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SRS is very unintelligent. We think it looks somewhere for the address of the recovery partition. If that address is missing or no longer correct (because the partition has been moved) then SRS isn't clever enough to go looking for it.

Unfortunately, there's no easy way to rebuild the link. There was recent discussion in another thread about being able to use the contents of the recovery partition even if SRS is broken.

John

John Ratsey, Oct 28, 2013

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