I have a Samsung Q210 and had some virus issues... well basically it stole some important stuff like credit card detals. ESET found a virus in the back-up though after I did a scan and I deleted it.
Today a friend did 'partial' clean-install (recovery; F4 at start) and we assumed the issue is solved. Well now I just noticed that ALL the back-ups are still there and just everything else is gone. What should I do? Should I do a full out clean-install (if so I have no clue how to... and my friend can't help for at least one week)? Can I somehow clear the complete back-up history without doing that and still be safe?
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Thanks for the help!
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^Before anything else, have you contacted your bank/credit card company to have the card blocked?
First things first... -
First thing I did!
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John Ratsey Moderately inquisitive Super Moderator
If my memory is correct, the backup you would have used for the recovery is the birthday backup made when the computer was originally started. Recovery using this backup wipes C:. I think the birthday backup gets saved on a hidden partition and should be safe from infection. The other backups, on D:, are intermediate backups and may contain the virus. Don't go near those until you are sure that your anti-virus is up-to-date. If you don't need anything from them then delete them, otherwise carefully extract what you need.
John -
Have you made any backups yourself on a D: partition or are those 'restore points'?
If it's the latter, you can remove those easily as described here.
That is, if they don't contain any data you might need like Ratsey wrote. -
Virus issues - clean install - samsungs back up data
Discussion in 'Samsung' started by OSTIA, Jul 5, 2009.