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    Virus issues - clean install - samsungs back up data

    Discussion in 'Samsung' started by OSTIA, Jul 5, 2009.

  1. OSTIA

    OSTIA Notebook Enthusiast

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    I have a Samsung Q210 and had some virus issues... well basically it stole some important stuff like credit card detals. ESET found a virus in the back-up though after I did a scan and I deleted it.
    Today a friend did 'partial' clean-install (recovery; F4 at start) and we assumed the issue is solved. Well now I just noticed that ALL the back-ups are still there and just everything else is gone :mad:. What should I do? Should I do a full out clean-install (if so I have no clue how to... and my friend can't help for at least one week)? Can I somehow clear the complete back-up history without doing that and still be safe? :confused:

    Thanks for the help!
     
  2. Baserk

    Baserk Notebook user

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    ^Before anything else, have you contacted your bank/credit card company to have the card blocked?
    First things first...
     
  3. OSTIA

    OSTIA Notebook Enthusiast

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    That's all settled so no worries :) First thing I did!
     
  4. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    If my memory is correct, the backup you would have used for the recovery is the birthday backup made when the computer was originally started. Recovery using this backup wipes C:. I think the birthday backup gets saved on a hidden partition and should be safe from infection. The other backups, on D:, are intermediate backups and may contain the virus. Don't go near those until you are sure that your anti-virus is up-to-date. If you don't need anything from them then delete them, otherwise carefully extract what you need.

    John
     
  5. Baserk

    Baserk Notebook user

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    Have you made any backups yourself on a D: partition or are those 'restore points'?
    If it's the latter, you can remove those easily as described here.
    That is, if they don't contain any data you might need like Ratsey wrote.
     
  6. OSTIA

    OSTIA Notebook Enthusiast

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    Made them with Samsung Recovery Media on a D drive... but thank you :)

    Thanks for the helpful post! I'll delete all the backups then!