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    q210 webcam not detected

    Discussion in 'Samsung' started by Sound191, Nov 25, 2008.

  1. Sound191

    Sound191 Newbie

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    Hi, i've only had this laptop a few days and have only installed office and msn messenger on it so far. I went to start a video session and found out the laptop doesn't think a webcam exists - but i can see it!

    I've searched the device list and theres nothing present that resembles a camera. I have updated the BIOS and tried installing the drivers off the samsung support site but it says they are already installed. Looked through all the power options and theres nothing for a camera so its not off. What can i do?
     
    Sound191, Nov 25, 2008
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  2. Sound191

    Sound191 Newbie

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    oh, and ive also updated windows fully and ran the samsung hardware update utility.
     
    Sound191, Nov 25, 2008
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  3. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    Hi.

    I think it is a USB device, I have included a photo of how it show in my device manager if it helps.

    Regards

    John.
     

    Attached Files:

    Tinderbox (UK), Nov 25, 2008
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  4. Sound191

    Sound191 Newbie

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    ah I dont have an 'imaging device' section. I'm reinstalling vista right now as a last ditch effort. If not resolved now, must be the hardware right?
     
    Sound191, Nov 25, 2008
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  5. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    Hi.

    Just restore to it`s birthday image from the recovery patition, it takes about 7 mins.

    Regards

    John.
     
    Tinderbox (UK), Nov 25, 2008
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  6. Sound191

    Sound191 Newbie

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    already started :(
     
    Sound191, Nov 25, 2008
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  7. Sound191

    Sound191 Newbie

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    o crap. still not there after a fresh install of vista.
     
    Sound191, Nov 25, 2008
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  8. fredted40x

    fredted40x Notebook Consultant

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    sounds like it may not be connected, not sure how different it is but, you have downloaded the driver for vista and not xp havn't you.

    If you used the recovery cd have you installed the chipset drivers as well, my q310 is the same as tinderbox's laptop, it comes under imaging devices
     
    fredted40x, Nov 25, 2008
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  9. Sound191

    Sound191 Newbie

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    yep got the vista drivers!

    ive asked to get a replacement from ebuyer. just hope they dont solve the problem some how and charge me!
     
    Sound191, Nov 26, 2008
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