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    CA Internet Security Suite Problems

    Discussion in 'Security and Anti-Virus Software' started by kammy01, Aug 26, 2011.

  1. kammy01

    kammy01 Notebook Enthusiast

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    Ever since I've installed CA Internet Security Suite I have had a lot of Music problem. The music I have on my Itunes seem to skip and make a weird buzzing noise when I play it. Sometimes I'm able to fix it but other times I have to go get in contact with CA tech and they seem to almost never fix the problem. I have had to do System recovery twice and a clean Windows installation but every time I install the security suite within a week or two of a scan my music goes all crazy again.

    This has been going on since May and I'm sick and tired of it. I was wondering if anyone of you out there had, had this problem and how to fix it permanently.

    Thank you
    Kam
     
    kammy01, Aug 26, 2011
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  2. Baserk

    Baserk Notebook user

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    If CA Customer Support can't fix your specific issue, I'd ditch this program.
    Depending on your skills/needs, either buy another security suite or install a mix of decent free security software programs.
    The CA security suite isn't exactly top-notch.

    Just to make sure, have you installed any other programs when also installing the CA suite?
    Are you perhaps hearing an (unrelated) high-pitched CPU whine?
     
    Baserk, Aug 27, 2011
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  3. kammy01

    kammy01 Notebook Enthusiast

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    No I haven't installed another program while installing CA Internet Security Suite and the techs have reinstalled CA by remote control more then five times and every two weeks or less I have problems.

    I had my computer clean twice and send it to Acer support to get my hardware fixed, so I know it's the security suite.

    Is there any recommended security software that is free or not too expensive?
     
    kammy01, Aug 28, 2011
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  4. Baserk

    Baserk Notebook user

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    A free security suite is CIS/Comodo Internet Security but it's only useful if you don't mind learning how to use a HIPS and sandboxing.
    It offers excellent protection but you might need to invest some time reading and learning.
    For other free security software, check my sig.
    A very good paid-for security suite is NIS/Norton Internet Suite from Symantec.
    It can be bought for CAD 59,99 for a 3 PC license, if you can use that it's only 20 bucks per year per PC.

    You might want to try out other security suites though before making a purchase decision.
    All vendors offer trial versions; for instance Kaspersky Internet Suite 60 day trial link
     
    Baserk, Aug 29, 2011
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  5. slimweebs

    slimweebs Notebook Enthusiast

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    Great thread! Thanks!
     
    slimweebs, Aug 30, 2011
    #5