The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Help with Virus!

    Discussion in 'Security and Anti-Virus Software' started by airtime82, Mar 10, 2012.

  1. airtime82

    airtime82 Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    Okay so our laptop got some kind of virus and long story short im to the point now where I can get it to stay on with out shutting down or opening a bunch of wierd stuff but it seems to have lost all its drivers and internet connection driver. I cannot find a way to connect this thing to the internet so just going on and downloading new drivers isnt an option. I really dont care about the computer as much as getting one folder full of my files off of it. I need to find a way to get that folder. please help! Any help or thoughts here are appreciated!

    Thanks
     
    airtime82, Mar 10, 2012
    #1
  2. alexUW

    alexUW Notebook Virtuoso

    Reputations:
    1,524
    Messages:
    2,666
    Likes Received:
    2
    Trophy Points:
    56
    Can you turn your laptop on and boot into "Safe Mode" ?
    If so, I would download a malware scanner (MalwareBytes, SuperAntiMalware) and run it while in safe mode
    ---Download scanner from a different computer, put scanner application install file on USB-drive, CD, install on troubled-laptop.


    Good luck
     
    alexUW, Mar 10, 2012
    #2
  3. airtime82

    airtime82 Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    can start in safe mode but it doesnt recognize any of the usb ports because of having no drivers and ive tried to run our recovery discs on it but the discs just open as a folder and it doesnt seem like there is a way to run them, like all I can do is see whats on the disc.
     
    airtime82, Mar 10, 2012
    #3
  4. James D

    James D Notebook Prophet

    Reputations:
    2,314
    Messages:
    4,901
    Likes Received:
    1,132
    Trophy Points:
    231
    Virus. 99% it is virus.

    take HDD from computer. and connnect it to another computer which is protected from viruses. You can use any desktop. You need to open it and find any free SATA portto connect your HDD. I think that holding SHIFT button when connecting HDD should prevent from Autorun. Hold i for 10 seconds. Then find your folder and scan it. then copy files.

    Also you can use HDD enclosure to use USB connection.
     
    James D, Mar 10, 2012
    #4
  5. olyteddy

    olyteddy Notebook Deity

    Reputations:
    468
    Messages:
    1,369
    Likes Received:
    0
    Trophy Points:
    55
    Sorry to hear that. My thoughts are {I'm glad a kindly Mod came along and edited the lame title for your thread}. Sounds pretty much like you're hosed. Time to flatten and reformat. However before you do that, you might try one of those 'live Linux' CDs and see if you can recover that one folder you care so much about.

    PS: I also think you ought be more careful in your interweb habits. Common sense is still the best anti-virus.
     
    olyteddy, Mar 10, 2012
    #5
  6. airtime82

    airtime82 Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    Sorry if this is a dumb question but what is hdd?
     
    airtime82, Mar 10, 2012
    #6
  7. MidnightSun

    MidnightSun Emodicon

    Reputations:
    6,668
    Messages:
    8,224
    Likes Received:
    231
    Trophy Points:
    231
    Hard disk drive.

    And I'm not sure that there is autorun in Safe Mode. Just run the file on the recovery disk that starts the program, ie Setup.exe or the like.
     
    MidnightSun, Mar 10, 2012
    #7
  8. James D

    James D Notebook Prophet

    Reputations:
    2,314
    Messages:
    4,901
    Likes Received:
    1,132
    Trophy Points:
    231
    At this moment I suggest to find anyone who knows what is computer.

    I afraid that OP may have only 1 local drive and recovery will erase all. ecause it recovers only operating system.

    going to bed now.
     
    James D, Mar 10, 2012
    #8
  9. MrDJ

    MrDJ Notebook Nobel Laureate

    Reputations:
    2,594
    Messages:
    10,832
    Likes Received:
    363
    Trophy Points:
    501
    airtime, what antivirus have you got on that computer (please tell us you have) as theres more and more people saying they dont have antivirus and when they check windows firewall is also turned off.

    what is the weird stuff it is opening. the more info we have the more we might be able to help.
     
    MrDJ, Mar 11, 2012
    #9
  10. James D

    James D Notebook Prophet

    Reputations:
    2,314
    Messages:
    4,901
    Likes Received:
    1,132
    Trophy Points:
    231
    Looks like now that virus jumped on his back-up computer o_O
     
    James D, Mar 11, 2012
    #10