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    Malwarebytes is Now Enforcing Lifetime Licenses to One PC

    Discussion in 'Security and Anti-Virus Software' started by Papusan, Jul 9, 2019.

  1. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    As thread title say...
    Malwarebytes is Now Enforcing Lifetime Licenses to One PC Bleepingcomputer.com July 10, 2019

    With the release of Malwarebytes 3.8, a new license system is being used that enforces the 1 PC per Lifetime license restriction. This has caused a wave of complaints by users who are now finding that their license is not working on multiple machines.

    With a new license system in place for the recently released Malwarebytes 3.8, when users are upgrading to the new version, they are discovering that their license key is only working for one of their computers.On their other PCs, they are receiving an alert that states "The usage level has exceeded the max volume allowed. There is a problem with your license key and we are unable to activate your license" as shown below.

    [​IMG]

    This is obviously upsetting to many users [1, 2, 3] who have been utilizing the license on multiple computers for many years thinking that it was ok to do so. Malwarebytes on the other hand is stating that these were always single PC licenses and that they were just not enforcing the restriction.

    At this time, if you are affected by this issue, Malwarebytes is stating that you need to purchase an additional license. It is not known if this stance will change due to the complaints of the affected users.

    Yeah, nice move to the better:rolleyes:
     
    Papusan, Jul 9, 2019
    #1
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  2. Rodster

    Rodster Merica

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    The problem here is that the end users were under the impression that it was a multi-license and some AV and Malware programs can be multi-user such as AVG has multi-user/PC AV programs or at least did because Best Buy had given me an AVG card for a 12 month 3 PC license with a purchase I made with them.

    Where Malwarebytes probably messed up was not informing the user that it was a single license only right from the beginning and they should have sent out warnings stating that with release 3.8 it was reverting back to a single license. All of this could have been avoided with a little foresight.
     
    Rodster, Jul 9, 2019
    #2
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  3. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Yeah, clean up own mess afterwards is always more difficult.
     
    Papusan, Jul 9, 2019
    #3
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  4. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

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    I always thought this was the model, one license per machine.
     
    TANWare, Jul 10, 2019
    #4
  5. huntnyc

    huntnyc Notebook Evangelist

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    Same here.

    Sent from my LG-H918 using Tapatalk
     
    huntnyc, Jul 10, 2019
    #5