Manual Removal Of A Spyware

Hi, can anyone teach me how to remove manually backdoor.tidserv!inf?
I am a beginner and Norton explanation are already too complex for me...
Thank you
Brunello

 

You'd better post future questions about this in the Windows-Anti Virus sub section.
But what you want to try, is running SUPERAntispyware and Malwarebytes'Antimalware. (Check my signature for download links).
Download and install both programs, (rename the mbam-setup.exe file to mb.exe before installing), make sure to update them both and then run them in Safe Mode.

Then do a Norton scan again.
If Norton still finds this Trojan, you will have to ask for more help in a forum like MajorGeeks where someone has asked about removal of the same trojan.
Cheers.

Edit; This page also offers an explanation on how to use MBAM.

 

It'd be hard, or very hard to remove all of the copies completely, since the spyware adds itself as a system file, creates a temporary file with a random name, then injects its code into a system process, then that infected system process would start spreading the virus all over your computer, I support what Baserk said, you should try using Anti-Malware applications or get professional help if the problem persists.

Good luck on owning that nasty spyware.

 

Hi Brunello,

This is Mike from the Norton Authorized Support Team.

Please visit Symantec.com and type the name of the infection into the search box at the top of the page. When you find the link for the infection, select the "Removal" tab for instructions on manually removing the infection. The instructions for removing the infection are clearly stated, and include running a Full System Scan after you have run LiveUpdate.

Thank you,
Mike

 

Unfortunately, those directions are particularly instructive vis-a-vis manually removing the virus in question, since they basically amount to:

1) Turn off system restore;

2) Update your virus definitions; and

3) Run Norton and do a full system scan.

However, this Norton forum thread does appear to have some instructions for doing a manual disinfection using HijackThis!