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    My computer says I have a virus?

    Discussion in 'Security and Anti-Virus Software' started by terenkleon, Dec 15, 2011.

  1. terenkleon

    terenkleon Newbie

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    I am using a Dell windows computer, & my computer keeps telling me I have a virus called a "Trojan downloader" but I did a full scan on Malwarebytes & said I only had 1 virus, which was some random one I didn't know about. So I deleted it. But my computer keeps saying there's a Trojan downloader active on my computer!! & the only thing I've downloaded so far on my computer was a game called, "maplestory". Could this be a false virus, cause this is just from the anti-virus that comes with windows... Which is really crappy...
     
    terenkleon, Dec 15, 2011
    #1
  2. Abidderman

    Abidderman Notebook Deity

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    If you are using the anti-virus that came with windows, would I be correct in assuming it is MSE? If so, scan wth that and let us know what it says. Also, what was the random virus? It could be replicating. If possible, please run both scans and post a screen shot.
     
    Abidderman, Dec 15, 2011
    #2
  3. Deks

    Deks Notebook Prophet

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    Wait wait wait...
    First off, that's a Dell computer.
    The antivirus that comes pre-installed with Windows on DELL computers is (usually) McAffee.

    If that is the case... first off, do yourself a favor and REMOVE that garbage Antivirus program.

    If you want a decent antivirus program which is free and doesn't slow your computer down, then download and use only one of the following options:
    Avira Free
    Avast Free
    Microsoft Security Essentials
    Panda Free

    Once you have one of those on the computer, rescan it with quick scan mode and report back.
     
    Deks, Dec 15, 2011
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  4. bearfrods

    bearfrods Newbie

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    it could probably be multiple anti-virus programs. you should usually have one. If not, then the virus could have already rooted it self deep into your C drive. i recommend a deep scan from an anti-virus you buy at a store, and if not a factory reset of your CPU
     
    bearfrods, Dec 16, 2011
    #4
  5. Deks

    Deks Notebook Prophet

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    A deep scan from a purchased av can produce same results or do nothing for him/her.
    It depends WHAT kind of av software the OP has.
     
    Deks, Dec 16, 2011
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  6. Baserk

    Baserk Notebook user

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    Upload the ' maplestory' .exe/file and the specified trojan downloader file to an online multiscanner like Virustotal.com, Metascan.com or Jotti. See sig for links.
    See if other AV's also flag it as malware.
     
    Baserk, Dec 17, 2011
    #6
  7. DR650SE

    DR650SE The Whiskey Barracuda

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    McAfee can be set to run in the background with as little resources as possible, so OP, if your concerned with resources, you can set McAfee to run in the background.
     
    DR650SE, Dec 19, 2011
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  8. ratchetnclank

    ratchetnclank Notebook Deity

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    Install avast and run a boot time scan.

    Should sort it out.
     
    ratchetnclank, Dec 19, 2011
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  9. westCoastgeekbaby2

    westCoastgeekbaby2 Notebook Consultant

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    Does the virus scanner give a file name and a location for the Trojan downloader? Sometimes, you can use logic to tell if its a false positive, especially on a computer that you've done nothing on
     
    westCoastgeekbaby2, Dec 23, 2011
    #9