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    Problem: Windows Security Center doesn't detect my Kaspersky Internet Security

    Discussion in 'Security and Anti-Virus Software' started by KarenA, May 8, 2008.

  1. KarenA

    KarenA Notebook Evangelist

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    I am using KIS 7.0.1.325, my license still valid until next January.
    I am certain I update daily, it is running on my system tray, but Windows Security Center always said I don't have antivirus/antimalware/firewall. Other than that, Windows Defender is also detected as turned off, while in taskmanager, I can see Windows Defender User Interface running.

    The questions are:
    - Is this fine? Nothing wrong with my PC?
    - Is Windows Security Center misdetect?
    - Are my KIS and Windows Defender actually running?

    I really need help here, I'm worried if I got something in my PC which is making this error...
    Help really appreciated, thanks. :)
     
    KarenA, May 8, 2008
    #1
  2. andyasselin

    andyasselin Notebook Deity

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    You cound have Wmi Error it used to dispaly antivirus status


    is this xp or vista?

    if xp right click my computer go system info does show up? if not chance wmi messed up also check you event log

    http://windowsxp.mvps.org/repairwmi.htm

    Might be usefull to try rebuild you wmi

    also try update kaspkey from they site download newversion or program same key shound work?
     
    andyasselin, May 8, 2008
    #2
  3. KarenA

    KarenA Notebook Evangelist

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    Thank you for the answer. :)

    Sorry I forgot to say that I am running Vista Business Edition.

    I've already tried downloading the setup and put the same key as before, but the same still happening.
     
    KarenA, May 8, 2008
    #3
  4. Baserk

    Baserk Notebook user

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    Have you tried the latest KIS9 version?
    I don't use KIS myself but according to this post here on NBR, you should be able to install their latest version with your current key.
     
    Baserk, May 8, 2008
    #4
  5. KarenA

    KarenA Notebook Evangelist

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    Thank you! I'll check it out. :)

    I think it has something to do with my Windows Sec Center though, since Win Defender isn't detected also.
     
    KarenA, May 8, 2008
    #5
  6. coolguy

    coolguy Notebook Prophet

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    coolguy, May 8, 2008
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  7. KarenA

    KarenA Notebook Evangelist

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    The solution works. Thank you. :)
     
    KarenA, May 9, 2008
    #7