virus detected but wont get removed. help!? **PICTURE**

avg finds it but wont remove it, and i tried to run Malwarebytes' Anti-Malware but windows wont let me run it (or maybe the virus wont let me run it)..

 

Try run your computer in safe mode and use your MBAM to destroy it.

2nd option, download SUPERAntispyware, it is a FREEWARE that have same function as MBAM.

3rd option, uninstall your AVG. Download Avira Antivir Personal 9! It is free and its "POWER" is stronger than AVG.

I have plenty of options haven't list out for you. Too much. LOL. Some are complicated.

 

Rename the mbam.exe in the Malwarebytes folder to ABC.exe and then try to run it.
Make sure to update the definitions first.
If this doesn't work, reboot into 'safe mode with networking' and then run MBAM.
Cheers.

 

Remaning of the MBAM is so funny. Actually, it is used to cheat the VIRUS itself rite? So, the virus can be remove without knowning MBAM is actually removing it.

 

this worked i am scanning in regular boot mode right now. but mbam still didnt let me update. but i d/l mbam yesterday so i should be up to date right? (will post results after its done scanning)..

BTW - im running AVG pro (not free) should i seriously consider a different program?

 

There are AV's with higher detection rates but then again, every AV will fail once in a while.
Avira and Avast offer decent (free) AV, spending $ I'd also check out Norton and Kaspersky AV
Maybe you can look into a HIPS or firewall with HIPS for an extra layer of protection. (Comodo, Online Armor)
Mostly it depends on how the infection occurred.
If you practice sensible habits and got hit by the trojan drive-by download du jour, there's not much you can do but visiting the dark side for instance, negates most security software (no offense).
Securing your notebook also involves DIY steps like disabling autoplay for USB sticks so classmates/roommates/colleagues can't accidentally infect your precious.
Also, take a look at 'sandboxing' your browser with Sandboxie. (check sig for links).
Cheers.

 

ok hopefully that fixed it. AVG also picked up somethings when i 1st opened my browser after mbam scan in safe mode.. here are the results..

edit - ok every time i open my browser avg pops up that same warning

 

uhhh nooo, i would like to remove the virus that is causing this pop-up. plz feel free to suggest maybe a more reliable better AV program

 

I would suggest you to download AVIRA ANTIVIR PERSONAL 9!
It is a FREE AV! In addition, it is better than AVG! I used to be AVG user for years. I thought AVG is the best FREE AV out there. But when I switch/try AVIRA, I know AVIRA is better than AVG! It used less resources, light system, high detection rate and large viruses date-based.

 

All anti-virus programs work on a principle of definitions. The antivirus needs to know about the virus to remove it. What you have is a morphing virus with a buddy watching it's back and recreating it after removal--the recreation is randomly named so killing it is particularly problematic.

Malwarebytes is killing the randomly created portion, but the buddy watching it's back is getting missed.

I can tell you that while a lot of smart people hang out here, the process of malware removal in this forum is not sophisticated enough to help you easily. Here, dozens of people are going to offer dozens of solutions and leave you running in circles.

There are several internet forums that work differently and you should really go to one of them to get this addressed. You make a post, a helper is assigned to you and they walk you through it step by step.

Try
www.geekstogo.com
and go to the malware/spyware forum, and follow the instructions in the first pinned thread and someone will take care of you.

 

Actually, it seems to be a nasty recent rootkit that even MBAM cannot kill atm.
Another step is needed to crack the rootkit and clean it's remains with MBAM as 'showed' in this Norton forum page.
Use the ForumGeeks route (or BleepingComputer) as adviced above.
At least post a log in such a specialized forum to get assured your notebook is clean. Rootkits are a bit**.

 

reformat and re-OS is your simplest option... hope you had a backup