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    2 year old toshiba X500-Q892 - Stops booting

    Discussion in 'Toshiba' started by tsk1979, Apr 25, 2013.

  1. tsk1979

    tsk1979 Notebook Guru

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    Hello
    I have a Toshiba Qosmio X500-Q893
    I purchased it in December 2010.
    The machine was working fine until yesterday night.
    Today morning, when I started the machine, it just shows me a black screen with blue password prompt.
    I have not set bios password ever
    Is there a virus on the machine?
    Or is there some kind of Default password?

    Here is my review of the machine
    http://forum.notebookreview.com/toshiba/541306-toshiba-qosmio-x505-q892-new-users-review.html

    Any help appreciated
     
    tsk1979, Apr 25, 2013
    #1
  2. tsk1979

    tsk1979 Notebook Guru

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    I found this advisory from Toshiba
    I never updated my Bios!! My mistake. Looks like a trip to service center.
     
    tsk1979, Apr 25, 2013
    #2
  3. alexUW

    alexUW Notebook Virtuoso

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    Sorry to hear that, keep us posted with any updates; hopefully Toshiba can fix it.
     
    alexUW, Apr 25, 2013
    #3
  4. tsk1979

    tsk1979 Notebook Guru

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    Finally, I could fix it Had to remove RAM and short the jumpers. The problem happened after a windows update. I did some google searching, and it appears, sometimes windows update can cause this(I can't fathom how).
    Toshiba has released a new Bios fix, but for satellites only. For Qosmio they have not done any fixes, which is quite strange.

    From searching on google, I see lots of people have faced this problem. Toshiba needs to get a Bios update out. Their last update for Qosmio was in mid 2010!!!!
     
    tsk1979, Apr 26, 2013
    #4
  5. Andanzas

    Andanzas Notebook Consultant

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    Holy crap! It affects all those models??? Way to go, Toshiba!
     
    Andanzas, May 2, 2013
    #5