Angry...Have to replace my U405D-S2852 AGAIN

While I love the size, style and screen on the U405D I bought last month, I had to return the first one because it had a bad power supply and would only boot up half the time.

I chalked it up to the occasional "lemon in the bunch" theory, and returned it to Best Buy a week later. Now, a month later, I realize that one of the USB ports on the replacement is DEAD. I called Toshiba Tech Support yesterday, and (surprise), the Tech Support guy was clueless. He tried to argue that the USB port I know was dead is ONLY intended for the "Sleep and Charge" function. I told him to prove it. He got flustered and, obviously, could not. His arguments were absurd.

Then, he put another clueless Tech Support agent, this time supposedly a Level 2, who refused to troubleshoot it and just told me to ship it in for repair.

Fortunately, I am a Best Buy Premier Silver member (I purchase over 2500 a year from BB), and I have a 45 day return window, as opposed to the normal 14 on laptops. BB told me to bring it back in and they will replace it.

What are the chances that I am going to get a third BAD replacement?

Care to wager any bets?

Unbelievable. When I called Toshiba Corporate to complain about the first machine, they were as rude as could be. The guy actually laughed in my ear. Anybody have a contact number at Toshiba for somebody I can complain directly to?