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    CPU / Slow / Stuck

    Discussion in 'Toshiba' started by bad boy, Nov 28, 2011.

  1. bad boy

    bad boy Notebook Enthusiast

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    Hello.

    I have a Toshiba Satellite A500-1E4 laptop.
    It has Intel i5-430M 133mhz X x17 CPU that is stuck on multipliers between x9 and x11.
    So it means that the maximum frequency for now is only up to 1.3 GHz.
    Here is how it looks:
    CPU is stuck between multiplier x9 and x11. It changes multipliers whenever it wants, but not when needed. So when I stress, it doesn't response. It sometimes peaks to 2.5 ghz, and that only when I leave the laptop idle for several minutes.

    I have done the following while checking with "cpu-z":
    1. Windows update
    2. Turned off the pc, battery out, AC off, press the power button for more than 30 seconds, put battery back, enter bios, reset bios.
    3. Update BIOS from v1.6 til v2.0.
    4. Reset powerschemes, and allways set to "High Performance"
    5. Installing every imaginary driver related to cpu, chipset, eco, ect.
    6. Installed the latest intel turbo manager 2.0. Here does it tell me that its doing fine overclocking, but cpu-z tells otherwise. Even WEI tells me I have a score of 3.9 for cpu.
    7. Throttlestop: This is the only solution to get the multipliers up, but this will get it stuck on max all the time, and its a laptop, so I dont want it to get heating problems, pluss this is only a temporary solution.

    So now iam trying to figure out the cause and the base solution to it.

    ps. There is no options at BIOS related to speedstep, IEST or C1E. and temperatures are all fine, around 43c
    P.s.s Each time I do something I try to stress the cpu with prime95 for only few seconds.

    Btw:
    If I turn on the eco program from toshiba, It turns down the cpu multipliers lower that x8, down to x6.
     
  2. SMOKE_SKULL

    SMOKE_SKULL Notebook Deity

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    I would set it to high performance in the power options in the Control panel. It can do weird things if you have is set to power saver.
     
  3. imglidinhere

    imglidinhere Notebook Deity

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    Throttlestop will be fine for this.

    The entire chip, including the integrated graphics, has a TDP of 35w. The CPU portion of that chip is only 25w surprisingly enough. Throttlestop won't cause any problems for your chip. Just make it run at 2.26GHz and not the turbo boost clock of 2.53GHz since that's meant for a single core.
     
  4. bad boy

    bad boy Notebook Enthusiast

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    Have you been reading the original thread aka "post nr 1"???????

    The processor is made to run to its maximum speed which is 2.26ghz, and can be used with turbo boost to overclock a little.
    Throttlestop is a program to workaround a problem. What if I'm trying to find a solution, and NOT a workaround?

    I actually posted everything I tried already as numbered above, so I dont get asked to do what I already did.
     
  5. 1994F7PT

    1994F7PT Notebook Evangelist

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    have you tried a clean windows install? see if something in the turbo boost drivers is corrupted/failing on the current install of windows?
     
  6. bad boy

    bad boy Notebook Enthusiast

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    I was planing on doing this as a last resort because I have alot of info in the laptop. But Iam going to boot with linux and check the cpu there
     
  7. bad boy

    bad boy Notebook Enthusiast

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    I tried using linux after installing it, and the cpu freq. monitor told me its going fine. So I reinstalled windows, and now iam back to start...
     
  8. 1994F7PT

    1994F7PT Notebook Evangelist

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    so to re-iterate, this is only an issue thats showing up in windows 7? linux its okay? have you tried a copy of windows XP if you can get hold of one? see if that runs the cpu as expected under cpu-z?

    i have an i5-560m in my R700 and that throttles fine, thats with all latest drivers, RST, turboboot, chipset, etc etc. its sat currently on 10x 133Mhz with eco mode on on battery. and thats on windows 7 ultimate sp1 x64.

    so theres a possibility you have a faulty laptop, not accepting windows 7 drivers correctly for cpu operation
     
  9. hydra

    hydra Breaks Laptops

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    Throttlestop "stuck"? So when you lower multiplier the CPU stays max? Agree this would just be a dumb band-aid but it is a tool. When working I have my ul30vt set up for max (game) to sip from battery.

    Agree with 1994, CPU faulty or IO problem between mainboard and CPU.

    Can you exchange? Warranty from tech support can be painful.
     
  10. bad boy

    bad boy Notebook Enthusiast

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    I dont have any warrenty, thats bad..
    2. My cpu is stuck and switching between multiplier x9-x11 * 133mHz.
    Its switching between those numbers and it doesn't respond to any stressing method. Sometimes, it gets up to 2,5ghz when idle for long time, but if I move the mouse and open anything, it gets down to 1.3ghz.
    3. Linux told me the cpu was fine, but I didnt stress it with linux at that time.
    4. for now, I'm using Throttlestop to whenever I need the CPU to its maximum speed.
     
  11. 1994F7PT

    1994F7PT Notebook Evangelist

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    can you stress it in linux and correctly monitor turbo if thats available through linux o/s?

    if that all works fine there is an issue with your windows install, a re-image won't work and i would guess a clean install would be required although still not guaranteed to work (nothing in computing is guaranteed!!!!)