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    Click Click Clicking

    Discussion in 'Toshiba' started by NewtGin, Jul 6, 2012.

  1. NewtGin

    NewtGin Newbie

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    Today (07/04/12) I purchased a Toshiba Satellite p870 laptop and while setting up I started to hear a small clicking noise. The noise itself isn't rhythmic or very loud. I started searching on the internet and found something called the 'click of death.' This is news to me; my old Toshiba never clicked and ran quietly in the back ground. This machine is just out of the box and I have 13 days to return it. Is the click something I should be worried about?

    Side note: A Hard Drive Error message keeps popping up--" Vibration has been detected in the pc. The hard disk head is temporarily moved to a safe partition."

    I have a small feeling that this may be the cause, but again this message is news to me. :confused:
     
    NewtGin, Jul 6, 2012
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  2. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    Tinderbox (UK), Jul 6, 2012
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  3. alexUW

    alexUW Notebook Virtuoso

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    In addition to the great advise Tinderbox mentioned above; the warning message could be from the Toshiba Harddrive Protection software.
    I, like many others, have found it's default setting is too sensitive. Try turning it down to level 2 protection. However, I am assuming your moving the laptop around when this message is popping up for you.
    Here's more info about the software: Toshiba HDD Protection

    To open the HDD Proctector, click the system task bar arrow [up arrow in bottom right of screen], and click on the "HDD Protection" program.
    Here's an image that shows the location of the arrow I'm talking about [ignore the 2nd red arrow pointing to "customize"]:
    [​IMG]

    Hopefully this also solves the clicking issue [the protection software will make noise as it parks the harddrive head into a safer position].

    Good luck
     
    alexUW, Jul 6, 2012
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  4. NewtGin

    NewtGin Newbie

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    Tinkerbox and alexUW thank you for the help! I downloaded the app and my system was in the green zone, in addition I also reduced the sensitivity on my HDD setting. The clicking noise is gone and I now have piece of mind!

    Is the clicking sound common with todays new laptops? I purchased my previous laptop 6 years ago and never encountered HDD issues as I had with this one.

    Once again, thank you for the suggestions and help! :)
     
    NewtGin, Jul 8, 2012
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  5. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    Every HDD i have owned makes an clicking noise to one extent or another, I switched to SSD now no problems.

    John.
     
    Tinderbox (UK), Jul 10, 2012
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