The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    DVD drive not working

    Discussion in 'Toshiba' started by Coz, Jun 15, 2008.

  1. Coz

    Coz Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    I have a Toshiba Satellite M55-S3293. The DVD drive has slowly stopped working, and now it won't read discs at all. In the past, I've used a cleaning disc to get it working temporarily, but it won't even read the cleaning disc now!

    Is there any way to tell for sure that this is a hardware issue, and not a software one? Also, can anyone point me to where I can buy a replacement drive? I'd rather not dump a ton of money into this laptop, as it's nearly 3 years old, has a few other issues and I'll probably be replacing it within a year or so (probably not with a Toshiba).

    Thanks!
     
  2. PhoenixFx

    PhoenixFx Notebook Virtuoso

    Reputations:
    744
    Messages:
    3,083
    Likes Received:
    0
    Trophy Points:
    105
    If things got worse gradually like you explained, then most likely a hardware failure. It'll be easier to search for a replacement drive if you can find the part number (should be written somewhere on the invoice, user/tech manuals or on the drive itself).

    Unfortunately, notebook replacement drives are pricey. If you can’t find an exact match or if they are too expensive then you can either get a portable external dvd drive or buy a normal desktop DVD drive and an USB enclosure (last option probably will be the cheapest but least portable).
     
  3. David

    David NBR Random Reviewer NBR Reviewer

    Reputations:
    7,515
    Messages:
    8,733
    Likes Received:
    7
    Trophy Points:
    206
    Most likely a hardware issue. You could try reinstall the drivers for the optical drive, but I highly doubt that'll work.
    Try ebay for optical drive for your M55. They're about $35 including shipping.
     
  4. Coz

    Coz Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    I'm bidding on a replacement drive on ebay. Thanks for the help!