HELP ME PLEASE? A25-S3072 Green pixels

My A25-S3072 laptop has green pixels where black pixels should be, so in other words when the Windows XP splash screen comes up during bootup the screen is completely green except for the logo of course. Every "true black" pixel is green colored and the problem is there when Windows is running too. I can see they are not dead pixels because all the pixels do it when a black pixel should be there. I had a friend who is a Toshiba certified technician take a look at it and he said it looks like coffee was spilled on it but the LCD is fine so it seems to be something with the onboard video. I am great with making and repairing desktops, but not laptops, though I could if I needed to. Can anyone suggest anything besides getting a new laptop or a new motherboard. The MB sounds better than a whole new laptop.

One other thing I should add is that when I bought it on eBay it was sold because of the little green pixels but it was reported as showing up here and there, when I actually received the laptop the problem was completely gone. Then I sent it to UPS because i filed a claim since they damaged the power supply and also the CD-ROM and when they shipped it back the green pixels then showed up and much worse. Nothing helps, twisting the LCD , banging it a bit, nothing at all helps it. So its weird because after I bought it from eBay UPS delivered it and the so-called problem was non-existant, then I sent it back to UPS, then they shipped it back and the problem was there. Can anyone help please?

 

You may want to see what your options are with UPS if it wasn't damaged the first time you had it in your possession. Perhaps you can file a claim with them.

Other than that, I'd troubleshoot with Toshiba tech support to see what component they would attribute the issue to.

Good luck.

 

The only thing is that I actually purchased the laptop knowing about the green pixels but the seller told me it would happen occasionally and only a few of the black pixels would turn green. Can I speak to Toshiba tech support about my issue even though I have no warranty and did not purchase the laptop from them directly?

 

Can anyone help or suggest what the issue may be?

 

Sounds like the symptoms worsened. Whatever component is failing is that much closer to the end I'm guessing.

That's what I recommended in my last post. They will still talk to you--you're just not covered by warranty anymore.

 

yeah toshiba dons't charge you for help like dell sometimes does on certain things, Toshiba is Closed Today but will be open tommrow, but you may not get through because there lines are going ot be off the hook