The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    HELP. Toshiba Portege R835-P50x cooling fan issue

    Discussion in 'Toshiba' started by mawders, Jun 27, 2012.

  1. mawders

    mawders Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Hi

    I seem to have a cooling fan problem. Yesterday I got a warning saying it was not working properly and I should send it in for service. The health monitor shows the fan is constantly going from 0%-5%-11%-0% and the CPU temp has crept up to 65% after a few hours use while the internal temp is 55%. THe fan diagnostic confirms it's not working properly

    I have seen on a few forums that fan issues can sometimes be fixed by bios updates...but no updates are available.

    Has anybody else had this issue and how did they fix it. I know i might have to get the fan changed but I would rather try other solutions first

    thanks

    Oh, the heading should be R835
     
    mawders, Jun 27, 2012
    #1
  2. alexUW

    alexUW Notebook Virtuoso

    Reputations:
    1,524
    Messages:
    2,666
    Likes Received:
    2
    Trophy Points:
    56
    It could be that the fans/vents are clogged with dust. You can try using compressed air [can buy at your local retailer], and use short burts of air to get some of the dust out.

    If there is a considerable amount of dust, you may have to open your laptop to clean it. However, if you are under warranty, DO NOT attempt this as it will likely void your warranty. You may have to send it in to Toshiba.

    Also, try using a utility like HWmonitor [it's small and free] as it will give us the EXACT temperatures [anything near 100 Celsius is going to cause problems].
    CPUID - System & hardware benchmark, monitoring, reporting


    I did a few searches and found a thread that has some insight. It will get rid of the warning messages but the underlying probem will remain. This thread [see link] has some users that state uninstalling the "Value Added Package" from Toshiba will get rid of the cooling warnings. However, it is still best to clean out your vents/fans of dust as that alone will lower your operational temperatures.
    Cooling Warning - Toshiba Forums


    Here's other searches that may have info of importance:
    Search - Toshiba Forums
    site:forum.notebookreview.com/toshiba/ [cooling warning] - Google Search


    Good luck and keep us posted with any updates.
     
    alexUW, Jun 27, 2012
    #2