If you have a Toshiba laptop with Core Duo or Core 2 Duo, READ THIS!

I have a Toshiba M115-S3094 laptop, and I have had it for about 5 months or so. I am quite happy with it, with the exception of the sound. When I got it, I noticed the sound quality through the speakers were not that great because there would be occasional clicking and poping throughout music play. I noticed that it was not just the speakers, it was also through the front jack if I was using headphones. I figured I would just need to install new audio drivers, which I only got around to doing recently.

Upon looking into doing so, I found some other forums that said that some Toshiba models with Core Processors (Duo or 2) are having issues with the fan affecting the sound quality of the card. Basically, when you will listen to an .mp3 or whatever type of audio (DVD media/video, CD), when the fan boots up there will be glitches (clicks or pops) while it is on and when it turns off. This also affects people using firewire ports or USB ports for streaming music (I read most of this stuff in relation to people who use their laptops for music recording and editing). The fan booting up somehow affects the sound of the music being played and other ports in the computer.

If you feel you may have this problem with your Toshiba, test it by playing some music and put your hand next to the heatsink exhaust on the left. If the glitches coincide with the fan running, booting up or turning off, then you also have the problem.

I read their solutions and they were quite complicated and most did not work either. As far as I know, there is no solution to the problem. Toshiba says they cannot do anything about, or if you send it to them, they will say they could not find anything wrong. Several of the persons on other forums have said they have tried contacting persons at Toshiba, but they have yet to acknowledge this as a known problem. I am upset because I didn't spend a lot of money on a laptop to have it be glitchy with sound playback. My only solution has been to use a notebook cooler so the fan won't come on at all, but to me, this is only temporary.

So my question is does anyone else have this problem, and have they figured out a way to fix it? Should Toshiba be nagged until they come up with a fix??

Thanks to anyone who responds!

 

i haven't had the problem.

 

I have a p100 centrino duo which I play a lot of music on. One of the reasons I brought it was cause of its great sound. I have not noticed any of the problems you have described. If I did I would be mightly annoyed and would have returned it demanding a refund as it does not preform as advertised.

Good luck
Jas

 

My L100's sound card gets interfearance from other components but I don't think it's the fan.

 

Even though Toshiba design has it's own flaws, they do a lot of testing before releasing, so I think it's interference from outside just as jess said rather than the CPU fan.

 

I have a P100 and having same problem on speakers, but nothing in the headphones.

 

the toshiba euro forums have a few (4 pages) of posts with some ppl having found solutions.

http://forums.computers.toshiba-europe.com/jive3/thread.jspa?threadID=18631&start=0

cheers
jas

 

That happened to me a couple of times, but the rest of the time it has been fine. I watch a lot of videos and listen to a lot of music and the sound is great.

 

Nope, In my house there are 4 toshiba laptops and non of them came out with the problem yet!!, they have come pretty durable, well theres a solution if you have a Warranty well Toshiba laptops come with the one year Warranty, and since your problem is not with software is a hardware problem there suposed to cover you in the repair, call the toshiba support team or visit their page on-line, (Im Lucky that I extended My warranty for 4 years)

 

I have an A100, Core 2 Duo. I'm not experiencing this with the sound. What I am having problems with is the audio input list doesn't include the SW Synth and Wave. Which means I can't record from programs that play wav or through the mixer. I was able to on all my previous laptops. (This is my 5th Toshiba laptop)

Stephen

 

The only time I noticed the sound of mine kinda screwed up was when I played the preloaded chess game. No problems when playing audio or video files.

 

I work on Toshibas All day long and have not encountered this before. Granted I dont work on that many Core's and C2D's but I've never heard of the issue or had a custoemr complain about it.