Locked out of Phoenix BIOS - A215-S4807

I updated my Toshiba Satellite A215-S4807 last night with version 2.0 of Phoenix BIOS.

I reboot, then now I'm greeted by the BIOS login asking for a password-

Has anyone experienced this?

Please help!

 

Well, we can't really help you bypass BIOS passwords. Try entering the password you programmed (blank if you didn't put any PW in).

 

I didnt setup the BIOS password. I already tried the blank password and it didnt work-

Its really weird. Ive updated BIOSes before, and this is the first time Ive encountered this problem.

 

Hmmm. After a wee bit of research, without giving you any illegal-to-discuss answer, I'd say to try phoenix as the password if you haven't already. Other than that, it's weird, and you should try researching solutions yourself, or try updating the BIOS again.

 

I already tried phoenix among other things. I also did some research, googled till i was blue on my face, before coming here.

I just thought someone else experienced this.

As for flashing the BIOS again, I cant seem to get past the BIOS login.

I guess I bricked my laptop, huh?

I just dont understand how the Laptop would get password protected just by flashing the BIOS---

 

Does anyone know if the BIOS is stored in EEPROM memory or can be cleared by removing the CMOS battery? Where is the CMOS battery located in the A215-S4807?

Thanks!

 

I have had the same problem, Toshiba relased a new update and now my password is gone...
There is no CMOS battery at my computer. Don't know for A215-S4807

 

How did you get past the BIOS login to perform the second update?

 

ah, my OS was not blocked. I was only not able to enter BIOS settings... -.-

 

I own the laptop so it wouldn't be illegal. It's out of warranty so I can't bug Toshiba. It sucks that it is now bricked just because the update generated some crappy random character-

Toshiba should not upload buggy BIOS firmware. That Phoenix FW has been posted in their support site for quite some time. Now I have a bricked computer unless I fork out some money...

 

That is strange!
Toshiba fix it only if you pay for it

Toshiba, Toshiba, Toshiba!
I'm going to never buy a Toshiba product again!

 

Yeah...i'm afraid the laptop's bricked. There is another trick, and that is accessing the EEPROM, but requires a separate device to make it work-

Again, $$$.

 

I didn't say illegal for you to do, but illegal to discuss. The Forum Rules, you know.

 

look for crisis recovery threads. but you will need a external floppy

 

Thanks for answering!

I have an external USB floppy. Would that work? The only problem with this is getting around the BIOS login.

 

with crisis recovery you should be able to do what you need to.. i cant say much more due to the topic at hand.. and yes a usb floppy works great. i had a whole thread on this. and crisis is for those times when you cant even access the bios due to a bad flash or something like that.. so......

 

Ok, I'll try it!

 

If you haven't had any luck yet...

This is actually a pretty common issue with a few lines of Toshiba laptops over the last year or two (BIOS password being automatically set). If you go to Toshiba's support site and enter in your model information you can see the details on the problem.

The removal more than likely should be covered for you under the extended warranty for this problem. Just find an authorized dealer in your area, should take about 20 min for them to remove.

 

yeah as batman said there is a way.. but........ if crisis doesnt work then contact toshiba

 

Thanks- unfortunately the authorized repair center where Im at are certified pieholes when it comes to customer support, which is why I dont believe in purchasing extended warranties(I can fix 90% of the issues).

I ordered a floppy drive last night to see if I can fix this myself. I'm willing to let this laptop remain bricked rather than waste time(which I dont have alot of) just to see how disaffected customer service can be.

Sorry for venting. I still have some customer support bitter aftertaste from my previous Toshiba. Regardless of outcome, my next laptop would probably some lesser known brand but ameanble for DIY fixits.

 

i am done with toshiba notebooks myself. i never had any kind of good luck with them

 

No good. I was able to flash the BIOS via USB Floppy, but the second BIOS from Toshiba also generated a random password.

I sure wish I made a backup of my old one.

 

This really sucks- No support whatsoever.

 

I have been in the same situation as you, know how it is when the manufacturer lock a machine with official update and provides no support when we need it.

 

What I don't understand is, once the calls come from customers under the warranty and they have identified it as a problem, they should at least post a working copy of the BIOS. There several models affected, not just the S4807 series

 

What I don't understand is, once the calls come from customers under the warranty and they have identified it as a problem, they should at least post a working copy of the BIOS. There several models affected, not just the S4807 series