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    New toshiba won't recognize externals

    Discussion in 'Toshiba' started by tda0887, Aug 15, 2009.

  1. tda0887

    tda0887 Newbie

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    I just bought a toshiba satellite L505d-S6947. Got home and hooked up my two western digital external hard drives. One is a 250gb and the other a 500gb. The laptop did not recognize them at all. No new hardware, nothing. However, they did work on my desktop about a month back. They havent been on since then. I was just wondering the solution to get these things to work. Thanks
     
  2. TabbedOut

    TabbedOut Notebook Evangelist

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    If they were recognized by your desktop I am going to assume that you are talking about external drives that are connected to your laptop via a port (USB, Firewire, eSATA, etc). If this is the case, on your laptop right click on the computer icon and select 'Manage'. Next select disk management and see if you can see the drives at all there.

    *edit*
    Ignore my first sentence, I just re-read the title...
    / embarrassed
     
  3. tda0887

    tda0887 Newbie

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    I have done that and I do not see them in disk management.
     
  4. TabbedOut

    TabbedOut Notebook Evangelist

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    If you connect them to your desktop do they still work?
     
  5. tda0887

    tda0887 Newbie

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    I recently moved and I don't have my desktop with me anymore
     
  6. TabbedOut

    TabbedOut Notebook Evangelist

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    Oh... Do these drives require an external power supply?
     
  7. tda0887

    tda0887 Newbie

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    Yes they do. Both lights on the hard drives are on.
     
  8. TabbedOut

    TabbedOut Notebook Evangelist

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    Does your computer recognize a regular USB memory stick? Do you have access to a computer to see if the external HDD will work on it?