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    Petition Toshiba to enable SATA-III for R835 laptops

    Discussion in 'Toshiba' started by Skeletron, Jul 22, 2011.

  1. Skeletron

    Skeletron Notebook Enthusiast

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    I just threw together this online petition to get Toshiba to release a BIOS patch for this problem. Who knows how much good it will do, but it's worth a shot. I figure if we keep being loud and annoying them enough the rusty corporate gears will move in our favor. Sign if you're interested and spread the link around.

    Petition: Toshiba: Release a BIOS patch enabling SATA-III for R835 laptops | Change.org

     
    Skeletron, Jul 22, 2011
    #1
  2. PROJ3CTBM

    PROJ3CTBM Notebook Enthusiast

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    wow, what a bunch of BS, i think its wrong for companies to limit hardware under their favor
     
    PROJ3CTBM, Jul 22, 2011
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  3. blueking77

    blueking77 Notebook Enthusiast

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    signed. fingers crossed..! seems to me it would only take one of their engineers an hour or two to sort this one out.
     
    blueking77, Jul 24, 2011
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  4. alexUW

    alexUW Notebook Virtuoso

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    Th petition is a nice thought, but I think your best way to get a message to Toshiba would be to contact their CS on a regular basis.
     
    alexUW, Jul 24, 2011
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  5. nebody00

    nebody00 Notebook Consultant

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    Or spread it to other sites. :)
     
    nebody00, Jul 26, 2011
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  6. Skeletron

    Skeletron Notebook Enthusiast

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    Skeletron, Jul 26, 2011
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  7. nebody00

    nebody00 Notebook Consultant

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    nebody00, Jul 26, 2011
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  8. User Retired 2

    User Retired 2 Notebook Nobel Laureate NBR Reviewer

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    User Retired 2, Jul 26, 2011
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  9. alexUW

    alexUW Notebook Virtuoso

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    No surprise they closed the thread. Toshiba is not a Democracy, why would they provide the resources for spreading bad PR. I'm not saying it's right, but just stating how it is.


    I still think calling them on a regular basis, making BBB reports and spreading the word to potential buyers, could force them to make a BIOS update to resolve the issue.

    For example:
    If a hoard of owners call once a week (not saying at same time, but just call), there by skimming CS employees from helping other customers, this could create a back log in the CS system; thereby costing money and resources. If Toshiba realizes that the cause is a faction of angry Portege owners, they may release a simple patch.

    This solution all depends on how dedicated people are. If they can't get the motivation to go beyond an internet forum, then we already know the answer to whether Toshiba will release a BIO update or not. Corporations are motivated by money; you have to hit them where it hurts.


    Good luck and keep up the fight!
     
    alexUW, Jul 26, 2011
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  10. Ryoko

    Ryoko Notebook Guru

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    Remember the topic on the copper vs AL heat sink fins? Talk of it pretty much all but vanished. Whether it truly affects the R835 to an early death, I don't know, but give it time and once owners start having problems with their notebooks, whether or not it is related, I'm sure it will be brought up again. I guess I will wait for the R900 series and see if Toshiba gets it right. :)
     
    Ryoko, Jul 27, 2011
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  11. jeremyshaw

    jeremyshaw Big time Idiot

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    It could be a trace signal quality issue (like the m14x, iirc), where SATA6gbps would simply cause too much signal interference/crosstalk to allow stable 6gbps operation :(
     
    jeremyshaw, Jul 27, 2011
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  12. nebody00

    nebody00 Notebook Consultant

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    Looks like that is not the case:

     
    nebody00, Jul 27, 2011
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  13. alexUW

    alexUW Notebook Virtuoso

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    Incase people don't already know, Jim is a PAID employee of Toshiba and a PAID moderator at Toshiba support forums. So he is acting as a representative of Toshiba.
     
    alexUW, Jul 27, 2011
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  14. Skeletron

    Skeletron Notebook Enthusiast

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    Oh well. It looks like we're pretty much going to get nowhere unless someone with enough know-how is able to create a BIOS hack. I know I'm not really motivated enough to launch a big customer service calling campaign or anything. Bummer.
     
    Skeletron, Aug 8, 2011
    #14