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    Program Issues

    Discussion in 'Toshiba' started by steav, Dec 30, 2010.

  1. steav

    steav Newbie

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    Ok I'm not sure where this question should go. I just got a Toshiba Satellite laptop yesterday and everything worked fine. I put about 8 cd's or so on it and it worked fine. Earlier today I used windows media player for about an hour with no problems. A few hours ago my cousin downloaded and installed xvid codec I believe it was called (btw I'm not very computer savvy) and I guess something called blinkx beats was installed with it or something, maybe it was already on the computer. But anyway after that was downloaded I uninstalled both of them and I guess they both uninstalled fine. I then attempted to open internet explorer (I also have firefox) and it wouldn't even attempt to load. The hours glass would flash on the screen once and it would stop loading. I tried to uninstall internet explorer but I think I just deleted the shortcuts and now I can't find it. The same thing happened with windows media player, but I didn't try and uninstall it, I just left it alone. I even put a CD in the drive and it did nothing. I am running windows 7 and idk what to do. I also tried microsoft office starter which came with the computer and some of the windows live programs and they would not open either. I am not sure if it is a problem with the computer, windows 7 or the programs themselves, but they worked fine before. The computer I am using is a Toshiba Satellite L655-S1501.
     
    steav, Dec 30, 2010
    #1
  2. alexUW

    alexUW Notebook Virtuoso

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    Try a System Restore Point.

    Did you make your Recovery CDs ?
     
    alexUW, Dec 30, 2010
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  3. steav

    steav Newbie

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    What is system restore point and my sister got the same computer and made the cds...
     
    steav, Dec 31, 2010
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  4. alexUW

    alexUW Notebook Virtuoso

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    System Restore turns back any major registry changes (and others) that were made to yoru computer.

    To access:

    Start-->Control Panel--> System and Security--> Backup and Restore--> Recover System Settings on Computer--> Open System Restore

    Restore to a date when you didn't have the problem.


    If that doesn't work, you can then try the Recovery CDs from your sisters computer.


    Good luck and let us know how it goes.
     
    alexUW, Dec 31, 2010
    #4