Qosmio X305 crashes when playing games

I have a problem, everytime I play a game my laptop crashes, it only last 10 minutes of game (like COD 4, GOW, Crysis) and it takes me to a black screen, where I need to do a hard reboot.

I installed the Nvidia system monitor, and found out that the GPU temperature reaches 100°C before it crashes, I know that is not normal, the fans are running normal, what could it be!?



I bought this laptop in USA, and claim my warranty is a little bit hard from here in Mexico.

 

If you are overheating... usually any temp over 90C degrees is bad.

when was the last time that you cleaned out the fans and vents thoroughly...?

if never, then thats why.

1) remove battery
2) remove/unscrew the panels on the bottom of the notebook to get to fans and vents ( if possible, if not its okay.. skip step 5)
3) use flashlight to look through vents for the dust (if you cant see the light on the other end, then the vents are clogged up)
4) go outside, get some compressed air (cans or compressor @ 50 PSI) and give the vents a good airing out all directions ( concentrating on the vents)
.... you might want to brace the fan blade(s) when airing it out (with a toothpick or paperclip to prevent it from spinning out too much)
.... or use short bursts (1-2 secs) of air instead of bracing the fans.
5) go get some Q-tips and swab the fan blades and the area around it
6) then go do a second airing with compressed air (all directions again focusing on the fans and vents) to push out the dust that was dislodged from the Q-tips

7*) Now go use the flashlight again and look through the vents (shine the flashlight from the fan, you look through the other end) for anymore dust clogs.

8) Then start up the notebook... and let the fans cycle up (use the Fan Toggle at max speed if your system has it) to push out any other dust that might have been stuck.

If all goes well you should be able to close up the notebook and...

you're done.

*repeat this step until its cleaned out.

Thats pretty much it.

Just make sure to do this every two-three months... it should take about 15-20min per cleaning if you want to be thorough.

If you are overheating... usually any temp over 90C degrees is bad.

when was the last time that you cleaned out the fans and vents thoroughly...?

if never, then thats why.

1) remove battery
2) remove/unscrew the panels on the bottom of the notebook to get to fans and vents ( if possible, if not its okay.. skip step 5)
3) use flashlight to look through vents for the dust (if you cant see the light on the other end, then the vents are clogged up)
4) go outside, get some compressed air (cans or compressor @ 50 PSI) and give the vents a good airing out all directions ( concentrating on the vents)
.... you might want to brace the fan blade(s) when airing it out (with a toothpick or paperclip to prevent it from spinning out too much)
.... or use short bursts (1-2 secs) of air instead of bracing the fans.
5) go get some Q-tips and swab the fan blades and the area around it
6) then go do a second airing with compressed air (all directions again focusing on the fans and vents) to push out the dust that was dislodged from the Q-tips

7*) Now go use the flashlight again and look through the vents (shine the flashlight from the fan, you look through the other end) for anymore dust clogs.

8) Then start up the notebook... and let the fans cycle up (use the Fan Toggle at max speed if your system has it) to push out any other dust that might have been stuck.

If all goes well you should be able to close up the notebook and...

you're done.

*repeat this step until its cleaned out.

Thats pretty much it.

Just make sure to do this every two-three months... it should take about 15-20min per cleaning if you want to be thorough.

________________________

Gaming notebooks are a new thing, you must realize that you have to take some extra care of them over typical use notebooks:

1) Battery: to maintain the longevity of any rechargeable battery
- you must NEVER overcharge it [especially for long durations of time while it still be in use] by keeping it plugged into AC
- when it reaches 100% (while in use) you should unplug it and let it discharge to 5-15%, then plug it back to power
- OR you can just charge it to 50%+ and remove the battery and store in cool dry place.. not the fridge [remember to use it occasionally 3-4 time a year to charge and discharge it].

2.) Heat: to prevent a healthy notebook from overheating
- ALWAYS use the notebook on a clean, hard & flat surface
- NEVER use on soft surfaces (laps, beds, couch, etc.) that can block the fans on the bottom
- RECOMMENDED to be used on a notebook cooler... namely the Zalman ZM-NC1000 or ZM-NC2000 or NZXT CryoLX
- check your fans underneath occasionally (at least once a month or two) for any dust clogs [clean them out with Q-tips and air cans/compressors]
- ALWAYS monitor the temps (CPU, GPU, HDD, etc..) to watch for fluctuations, which would indicate overheating by dust usually

By doing these simple things, your entire system will easily last for more than 3 years.

 

Oh man, that was so helpful, but the overheat thing happens since I bought it (august 08).


Maybe I'm going to call Toshiba on Monday...

 

I had the same overheat problems when i bought mine, It would reach 95C at stock clocks. When i raised the back of the laptop up so air could circulate underneath it would get hotter! reaching 105C sometimes.

I solved it by replacing the thermal paste on the GPU with AS5, now it rarely reaches 80 at stock clocks under load.
It still gets a bit hotter (82-83C) when i raise the back of the laptop, im not sure why this would happen? But it sorted the biggest problem out for me anyway.

Mine would never crash at these temperatures, but i still didnt like seeing the boiling point figure lol

 

glad to hear it with the thermal compound.... I did that once for my GPU... been great since.

anything under 90C is good.

I believe the X305's cooling is not fully efficient since it cycles the warm air back into the bottom... from the back. the intake and exhaust are in too close proximity.

I have seen that with a number of notebooks.

You might consider getting a good notebook cooler, like:
- NZXT Cryo LX

Or check out this custom cooler for a similar notebook:
http://forum.notebookreview.com/showthread.php?t=300297

 

Oziel, i got my x205-Sli1 from amazon last november. I'm in Venezuela, and even here i can claim the warranty... Toshiba covers warranty worldwide, no matter where you bought it... Just need to locate a repair center in Mexico that works with International Repairs...

Check this link

The only Repair center in Mexico is located at Sierra Candela No.111, Piso 6Col. Lomas De Chapultepec
Mexico, 11000

Anyway check the link

 

(You know what? my girlfriend is from Venezuela, what a coincidence, gotta tell her)

Yes, I think I'm going to call Toshiba an claim my warranty, the other day I mail Toshiba Mexico, but they told me that for models bought in the USA call the number 880 4577777, that is weird.

By the way, does my warranty cancel if I dissasembly my laptop and try to put the thermal paste myself?

Gracias por el comentario mi pana

 

I just sent my Qosmio to the repair center, and they told me it works nice now because they changed the thermal paste in the Graphic card.

You were right mikebt26! thanks!

 

Glad to help, Let me know what the new temps are under load when you get it back, Mine will still reach 85-87C if the room temperature is warm, but thats still better than it was.

 

You wont believe it, mine reaches the 70-73°C with my cooler on, Im talking about my GPU, and using the nvidia system monitor.



I think its time to post my benchark in the X300/X305 Thread

 

Good Temps, Is that after running it for 10 minutes at full load?

 

Sure! it runs very cool now, and the temp of my room is around 20°C

I think its time to overclock a little...