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    Satellite A500-17x Audio Crackling

    Discussion in 'Toshiba' started by bobsmells, Dec 18, 2009.

  1. bobsmells

    bobsmells Notebook Enthusiast

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    Hi toshiba owners. I'm having problems with my audio with the A500-17x (although other models within the A500 series seem to have the same problem). The audio seems to crackle/pop when playing music, this used to happen alot straight out of the box, but with updated graphics card driver (laptopvideo2go) the problem is slightly better. It only happens now when the CPU is 'seemingly' under load. I say seemingly as this can be something as simple as minimizing a window.

    The machine is running windows 7, nvidia gt 320m, and realtek hd audio driver.

    Anyone else having this problem, any 100% solutions.

    Thanks! Hope someone can help. (Coming from a Sony owner to toshiba, this forum seems quiet).
     
    bobsmells, Dec 18, 2009
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  2. infiniteloop

    infiniteloop Newbie

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    My Tecra A6 suffers from the same problem and the only solution I could find was to plug some external speakers in. I suspect the problem is related to how the internal speaker wire is routed. The sound quality from the external speakers is good.
     
    infiniteloop, Dec 18, 2009
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  3. bobsmells

    bobsmells Notebook Enthusiast

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    Thanks for the reply but thats not the problem here. It's not hardware, plugging in headphones produces the same effect. I have heard thats it's drivers conflicting. Any help on a correct combination of drivers, as always brand provided drivers are rubbish and do not remedy this problem. Thanks.
     
    bobsmells, Dec 19, 2009
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  4. skranjanin

    skranjanin Notebook Enthusiast

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    Hi bobsmells, I don't know whether you were able to solve your crackling issues, but the same issue has been talked about here http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=48593&start=0&tstart=0 and some may have even solved it by installing the new graphics driver.
     
    skranjanin, Dec 22, 2009
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  5. tuηay

    tuηay o TuNaY o

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    Two reasons:
    1. If you have updated to a new grapich driver your new grapich driver will downclock your grapich card to save energy and heat. But, everytime it downclocks or "up"clocks to stock clocks it gives a cranckling sound. This is can be whenever when you for example watch movie, or when you scroll down on a wepside or document.
    I got this "problem" on my X300.

    2nd reason can be that your CPU gets overloaded by backgrounds progcess. It will also cuse a crackling sound, or to be spesific it will be more like suttring. You can track your CPU ussage by task manager.

    Many laptop users got the first problem I wrote, after nVidia startet using powermizer (Wich downclocks your GPU when it is on idle) in their new drivers. There is also few more threads about this in this section. You can ofcourse disable it, but I don't recommend it, less heat saves GPU-life-time. And less powerussage, save our planet :)

    Good Luck, let me know if something came up.
     
    tuηay, Dec 23, 2009
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