Satellite X205-S9349 GPU Temperature Issue

Hi,

I purchased an Satellite X205-S9349 approx. 10 months ago an recently installed a temperature monitor for the nVidia 8700M GT card. While using 3d modeling applications I recorded the average temperature at 97 degrees Celsius.

Idling the computer results in a temperature of 60 degrees. The computer is present in an air conditioned room, who's average temperature is 19 degrees.

Is this the normal operating temperature of the X205-S9349 when on full load?

Can this temperature damage my computer?

Is there anything I can do to reduce the temperature without voiding the warranty provided by Toshiba?

Thanks in advance,
Pabst

PS: I have propped the back of my computer up so that air can easily flow through the bottom.

I've tried installing Toshiba supplied drivers as well as drivers from laptopvideo2go.

 

That is a high temperature.
You could buy a cooling pad.
I would contact Toshiba.

 

Hey,

I was researching about cooling pads, I hope it helps to reduce the temperature. I've asked a friend of mine to bring one over. Should be in about a week.

I figured it was high, I noticed the high temperature a month after I purchased it, but I never guessed it to be so high, until i actually monitored it.

I'll only be able to contact a Toshiba representative (at least to send it off to be analyzed) 3 months from now. They don't offer a repair service here, and sending it off in the mail would take several months just for delivery anyways.

An additional note, is that I've noticed the whole machine getting very hot. Normally, when using 3DS Max, the machine only gets warm. In the worst cases its hot on the side where the GPU is, but now the whole machine is quite toasty. Keyboard, mousepad, location where HDs are, location where the CPU is. And oddly enough, where the speakers are.

To me, this would sound like a lack of circulation, or damaged fan. But I'm not sure how to check if the fan systems are operating. Any ideas on that?

The power here is a touch and go thing. Power is off for a while once every two days, and voltage and current fluctuates rapidly at times. Goes from 150v to 267v (220v is the standard here). I noticed the change in temperature of my laptop when I came here. Could the fluctuations cause the overheating, or have damaged the fan system?

We're attached to a breaker so when the power fluctuates over a certain amount, the power is cut.


At least its good to know that this isn't the standard operating temperature.

 

Where are you? lol

 

I'm sitting here with PCWizard running on my X205-S9349 with an OC on the GPU and only seeing 48C surfing this web page. If it's not under warranty, use the guide to tear it apart and clean it real good, then re-apply fresh thermal paste.

 

Egypt; power issues ocurr all the time, especially in the summer.

Hmm, I tried Under Clocking the GPU, and it remains at 60. Its still under warranty for another year I believe. I'll have to let them handle it until that time is up. It just seems that the fans aren't kicking in. I never hear the fans on, and air is just 'rising' out of the exhaust not 'blowing'. Does your X205 blow the air out heavily? I Can feel the hot air up to an inch away from the exhaust vents.

 

It isn't blowing "Heavily" but I can feel warmth out the side vents up to about an inch or so..............it's always been that way though. I just ran the Wprime stress test on it (CPU test) and the warmth level didn't really change. I'd definitely say you've got some blockage issues or a dead fan.

 

Thanks, this confirms that I need to send it to the shop. I've underclocked it to 316/351, from 625/700, and the temperature is steady at 84 degrees when in use. Which is still to high, but at least its not burning. Definetly some issue.

I guess I'll have to wait a couple of months to send this thing off.

 

I assume you're either Military or U.S. Civilian? If so, you can ship them back via APO and expect a relative quick turnaround time. There's a shop in PA that is an authorized Toshiba repair center...........out and back in about a month to a month and a half depending on if it needs parts or not.

 

Hmmm... guess I need to check my fans too. Mine is idling around 58 degrees Celsius and at 88-89 degrees Celsius when running 2 copies of World of Warcraft. (I'm not overclocking either.)

 

@ SlimShady
Unfortunately the APO service is available to governmnet, or some oil company employees. I thought about using DHL to send it out, but from past experience, Toshiba sends it back using snail mail. Customs here tends to open every package and investigate whats in it, or hold it for a while. My evaultation of it is thats it better to wait until I return to get it inspected, rather than lose the whole laptop somewhere between here and there.

@tfwagner
Try underclocking the card and see if the temperature goes down. Mine reduced by maybe 10 degrees total. Its possible that Toshiba produced this laptop with some inferior parts. There seems to be two kinds of people. Those with extremly high temperatures between 60 and 95+, and those between 48 to 75 (give or take a few degrees). I'm going to get the fans checked out for sure. Maybe the dust from Egypt has damaged it.

Some visual applications that I have steady at around 88 degrees aswell. But at full usage it shouldn't be at boiling point.

 

I got fooled into thinking the warmth from the sides of my computer were the fans. After actually turning it over and looking at the two fan holes... these things aren't spinning at all.

The funny thing is that I wasn't worried about my computer's temperature at all until I saw people posting temperatures when trying different drivers to play Age of Conan. Then I figured I'd better find some software to do that. Along came your thread and that woke me up to there actually being a problem with my laptop too. (Thanks.) Well, at least I have a repair place within driving distance.

I still have no plans for overclocking.