The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Toshiba (Touchpad problem)

    Discussion in 'Toshiba' started by Iverson4MVP, Jun 14, 2008.

  1. Iverson4MVP

    Iverson4MVP Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Hi!

    I have a touchpad problem with my Toshiba Satellite.
    Touchpad doesnt work, but when I put USB in, then it works with a regular mouse. I installed every driver I could, but still doesnt help.
    I would appriciate any help I can get about this problem.
    Thank you, guys.
     
    Iverson4MVP, Jun 14, 2008
    #1
  2. y2khardtop

    y2khardtop Notebook Consultant

    Reputations:
    1
    Messages:
    263
    Likes Received:
    0
    Trophy Points:
    30
    is it showing up in the Device manager? Mine says "Synaptics PS/2 Port Touchpad". If NOT, then you have a hardware issue, and might have to take it somewhere.

    If it does show up, then I'd go into the synaptics mouse settings and make sure you haven't accidentally disabled it.
     
    y2khardtop, Jun 14, 2008
    #2
  3. trwrt

    trwrt Notebook Consultant

    Reputations:
    39
    Messages:
    183
    Likes Received:
    0
    Trophy Points:
    30
    Do you have any bootable CDs that go into a graphical environment with a mouse pointer? Like recovery disks, or else you could burn an Ubuntu Linux live CD and boot from it, just to see if the touchpad works there? If it did, it would rule out a hardware problem and narrow it down to a driver issue.

    EDIT: I'm not suggesting doing a system restore or installing Ubuntu over your existing setup, just go far enough to see a mouse pointer and whether it moves, then take the CD out and restart.
     
    trwrt, Jun 15, 2008
    #3
  4. Gregory

    Gregory disassemble?

    Reputations:
    2,869
    Messages:
    1,831
    Likes Received:
    1
    Trophy Points:
    56
    Check to make sure it is enabled in the BIOS. I can't imagine how it would have got disabled, but it seems like a good place to start none the less.

    If it is in the Device Manager, does the "Device Status" say, "This device is working properly" or something else?
     
    Gregory, Jun 15, 2008
    #4