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    Toshiba A135-S4527 blank screen

    Discussion in 'Toshiba' started by BryanA, Jun 20, 2010.

  1. BryanA

    BryanA Newbie

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    I have a Toshiba A135-S4527 laptop that goes blank after I logon to an account. The screen is black with the curser arrow displayed. The arrow is responsive to the touchpad. The laptop is running MS Vista Home edition.

    Any suggestions?
     
    BryanA, Jun 20, 2010
    #1
  2. H.A.L. 9000

    H.A.L. 9000 Occam's Chainsaw

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    Try rebooting, then after the BIOS posts, IMMEDIATELY press F8 to get to Windows Startup Options. Now choose Safe mode with networking, and see if it can log-in. If so, look at what software has been installed/updated recently. Usually when Vista sits for so long trying to Login, and nothing happens, it will tell you that it can't build your desktop back, and you might have to recover or start new again. All your programs and documents will be the same, but your desktop icons/wallpaper will not be the same.
     
    H.A.L. 9000, Jun 21, 2010
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  3. BryanA

    BryanA Newbie

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    Thanks for the suggestion, but I still get the blank screen, even in safe mode. In the top corners it says "Safe Mode", but the screen is still black with the curser arrow showing, nothing else happens.
     
    BryanA, Jun 22, 2010
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  4. BryanA

    BryanA Newbie

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    This laptop has Vista Home Premium running and after logging in addition to :Safe Mode" in the four corners of the screen, a Banner says, "Microsoft (R) Windows (R) (Build 6001: Service Pack 1)" Does this need to be updated?
     
    BryanA, Jun 22, 2010
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  5. H.A.L. 9000

    H.A.L. 9000 Occam's Chainsaw

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    Actually you're missing Service Pack 2. Can you try the startup options again and see if you can try "last known good configuration". If you can get to your desktop that way, run windows update ASAP.

    EDIT: But the banner is normal in safe-mode.
     
    H.A.L. 9000, Jun 23, 2010
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  6. BryanA

    BryanA Newbie

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    The same thing is happening. After I login, the screen fades to black with the curser arrow showing.
     
    BryanA, Jun 24, 2010
    #6