The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Toshiba M645 - Dropped my 7 month old laptop :-(

    Discussion in 'Toshiba' started by Jade87, Aug 4, 2011.

  1. Jade87

    Jade87 Notebook Enthusiast

    Reputations:
    1
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    Hello all,
    I accidentally dropped my Satellite notebook, 2 days ago. When I tried turning it back on, the screen was completely filled with multiple colors (and diff lines and shapes) and, it continuously made a beeping sound. I have 2 external monitors connected to the laptop, so I decided to check and see if it was my screen. However, there is a blinking cursor and a minute or so later, it notifies of the laptop being unable to bootup. It sends me into the BIOS to select a different device for booting up the laptop. I still have the laptop under warranty :rolleyes: .

    However, I do see a sort of a thin hairline of cracks on the right hand side corner of the screen. It's not on the actual display itself (exterior). It seems to be on the inside ? I'm not completely sure if there's a crack, but what I'm certain of is they won't be covering it for sure under warranty if it's a crack. I have already asked for a box to be sent in for me to ship the laptop and, have it checked out by the Toshiba repair center.
    What are my options? It does not seem to be LCD by itself. Would a hard drive crash show an LCD filled with multiple colors, etc? I'm certain I won't be paying the premium to have it fixed by Toshiba. I'll have to do it myself, if it's something doable.
    Thanks again.
     
    Jade87, Aug 4, 2011
    #1
  2. alexUW

    alexUW Notebook Virtuoso

    Reputations:
    1,524
    Messages:
    2,666
    Likes Received:
    2
    Trophy Points:
    56
    Sounds like the screen is cracked [since external monitor works, easily replaceable], but for the bootup problems I don't know.

    Might also want to shoot the question here as this is not nesscesarily a Toshiba specific problem [would get more views]: Hardware Components and Aftermarket Upgrades
     
    alexUW, Aug 4, 2011
    #2
  3. Jade87

    Jade87 Notebook Enthusiast

    Reputations:
    1
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    Thank you. I figured the screen was cracked (on the inside). I searched a few sources for an LCD screen (Amazon, Ebay - price tags of 70-100). Any reputable sources for LCD screens, that you know of ? There were a few on Amazon for as low as 70+ shipping.

    Thanks again ! I did post it at the other forum.
     
    Jade87, Aug 4, 2011
    #3
  4. alxlbf2

    alxlbf2 Notebook Consultant

    Reputations:
    13
    Messages:
    230
    Likes Received:
    2
    Trophy Points:
    31
    I would try to give the laptop to the shop... But dont say that you have dropped it :). Once when the laptop is at the service station they will repair it. But i would do this only if the shop can garantee that the repair is for free and i still have warranty.
    Also when you go to the shop do not take any Battery Pak or PSU for your laptop with you. Because then they cant check the device. If you want to repair the device yourself take a look @ ebay.
     
    alxlbf2, Aug 4, 2011
    #4
  5. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    7,197
    Messages:
    28,841
    Likes Received:
    2,166
    Trophy Points:
    581
    It's unlikely to be the HDD but there's a small chance that the cable to the display has got partly disconnected at one end.

    John
     
    John Ratsey, Aug 5, 2011
    #5