Toshiba Quailty Is garbage

Toshiba's Quality is at the bottom of the barrel . 11 months ago I bought a toshiba A665-6098 . About to months into owning this laptop the mother board crashed . Last Friday the same thing happened again. This was the third and last Toshiba product I will ever own . I thought I would post this up for any body think about buying a toshiba laptop. I would not touch another Toshiba product with a ten foot Pole . So GOOD BYE TOSHIBA YOUR COMPANY SUCKS!!!!!!! BB KID:

 

thanks for an informative, objective and well thought out explanation of your issues with toshiba!

:lol:

 

Sorry about your laptop troubles.
If it's still under warranty, I would send it in and get it repaired.

Keep us posted with any results.

 

I've had several Toshiba products and no problems.

Maybe you just have bad luck.

 

Every company turns out a lemon from time to time. But when you start looking larger than the sample size of a single person, Toshiba quality is good.

Readers' Choice Awards 2011: Desktops and Laptops - Laptops | PCMag.com

Laptop reliability survey: ASUS and Toshiba win, HP fails -- Engadget

I'm no Toshiba fanboy--I really don't like their current model lineup--but quality is not the right reason to attack Toshiba.

 

Thanks for the reply's every one . Ill let every one know what happens when I get my laptop back from toshiba. BB KId

 

The quality is, so is the support.

 

There's going to be the occasional bad apple no matter what company go with. I know many people who have gone with Toshibas for years and never had any problems. I've also heard nightmare stories about just about every manufacturer out there.

 

Yes that is true. But again I prefer Asus over everything. Acer support is also useless. Why I love Asus? Well, yesterday rebuild my ASUS laptop I bought several month ago, it is a model from late 2009. I got everything up and running, I was looking around at Asus support side, and decided to search up my model, just for fun. Guess what? I've got shocked with that ASUS still updated my BIOS driver!! Only one month ago, they updated the firmware of BIOS. How amazing is that? My Acer on other hand, which is about same model, still running on bios from early 2010. Oh well.

 

Chances are, OP's troubles are user error. Also, motherboards do not "crash", hard drives do. And when a hard drive crashes, it means the read/write heads have actually crashed into the platter(s). In my experience, I've seen nothing but good luck with Toshiba notebooks. Hell, my mom's Toshiba is about three years old and she hasn't had a single problem with it.

 

Computers are completely reliant on software to make them do things for us. I believe most computer problems are software related. Sometimes it takes a while to figure out a solution, sometimes the computer even needs a complete bios upgrade to repair an issue. I have seen with Alienware users, many complain bitterly and get expensive replacement parts, only to find it didnt fix the problem. THen they wind up selling the replacement part or the original one rather than returning it. No wonder laptops cost so much.

 

I know 3 people with toshibas, and 2 have had their's for 2+ years with no problems at all.

 

My first notebook was a Toshiba Satellite purchased in 2005. It gave me decent service for 3 years. Quality is Toshiba's strong point. I would request the OP to ship the notebook back to Toshiba as most probably his case is unique.

 

The OP's post shows that he didn't really know what crashed the computer. Experience tells me often it was software. Generally Toshiba is high in reliability but every brand has lemons. My grand-old A60 is almost 7 years old and still being used everyday.

 

"removed"

So because your toshiba has been great the OP shouldnt complain about the poor quality of his?

Quality is not a point to attack Toshiba on because of ratings?

The fact is the OP's toshiba has questionable quality and so he has every right to complain.

So far my P745 has been great...thank God.

OP I hope your issues are solved soon and I dont believe as some others do that your issues are your own doing.

What the "heck" is wrong with people.

 

My experiences with Toshiba are bad too atm...

First repair: bad working touchpad, CPU whine (no fixes with whatever BIOS), shocks from bottom of laptop.
Got laptop back after 1 week with the notice nothing was wrong.
The free surprise? A part was loose in the laptop and got into my fan and blocked it.

Second repair: resended lappy again for CPU whine, bad working touchpad an the part inside the laptop (shocks are less common now). After 10 days I got my laptop back with the notice they replaced the CPU and that was all.

Third repair: Again for CPU whine and bad touchpad. It took them 14 days to repair. Suspected it would be fixed well this time, they just replaced the touchpad. And still, CPU Whine and the touchpad still doesn't work as it should.

This are only the repairs, you should add 10 calls, with one of 10 minutes, 3x BIOS fix installing and 1 time clean repair on the demand of Toshiba.
This is getting me so damn annoyed and pissed, I just want my money back now...

 

Well my Tecra A9 has developed the following faults:
- LCD screen fried (literally - it arced electric in the corner, went black, and started to smell)
- Memory controller fault (I have a memory error in a fixed location, regardless of the SIMMS used
- The hard drive failed, and needed replacing once.

...of course, I bought it something like 5 years ago, have carried it around in a backpack almost every day, used it in open fields, it's got wet numerous times in the rain, has been dropped before, has been balanced in all sorts of places at various odd angles, is switched on for usually 16 hours a day, and gets pretty intensive tasks run on it regularly... oh, and sometimes it's run for weeks without being powered down at all.

I can't really complain, it's been nothing short of astounding. I'm really sad that it's broken to be honest.


You're right about the current line up though. I wanted something good with a non-reflective screen, and they have very little to offer, and certainly nothing with a full-HD screen. Finding something comparable to my current 15.4" screen at 1680x1050 res. seems impossible too.

 

Is the P755 any good? If my budget can ever get to $800, I'd be interesting in knowing about that one.

Toshiba Satellite P755-07P I7-2670QM

It might not be a business line but it's probably a decent consumer laptop for the hardware it has...???

 

I don't understand...what is a motherboard crash?

 

Toshiba is usually regraded as the most reliable consumer laptop to own, with Asus only being a fraction of a percent behind. All companies have lemons though, and it's not fair to bash a company for one or two bad items. I owned a Satellite L505 for two year without issue. The DC jack came loose in May, but I plan on fixing that over the weekend.

This is the first image for "motherboard crash" Google Images gave me:



But yeah, motherboards don't "crash", as another poster said.

 

I have an A660 and I love the quality. I'm not crazy about the low-res screen, but you can't really blame them since most laptops have those in the first place...

 

I had a P305 series Core 2 Duo up until a few days ago, not because it died, is because I gave it away due to design issues shortly after I bought it a little over two years ago. The laptop has been pretty reliable, the only couple issues I've had were:
1.) DVD burner rattling and was replaced but that didn't help,
2.) the media touch sensors were faulty after warranty expired and I replaced it myself with another panel. Other than that it's been a reliable machine.

I was gonna replace it with the newer P770 series but after looking at the design in real life, I said forget it! I didn't like the grayish flexi-plastic casings, the color and textures were just horrid which made it felt cheap, so I ended up ordering a Dell XPS (aluminum casing). If it wasn't for the design I'd go with another Toshiba.