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    Toshiba Satellite A215-S4757 Problem, Please Help

    Discussion in 'Toshiba' started by dionysu5, Sep 4, 2010.

  1. dionysu5

    dionysu5 Newbie

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    Hello,

    I have had this laptop for 3 years. I have Vista Home Premium 32bit. Every time I turn on the computer and load windows, I cannot log in to my user profile. The message I get is:

    The User Profile Service service failed the logon.
    User Profile cannot be loaded.

    I have tried to reinstall windows but the computer crashes and shuts off in the beginning of installation.

    Thanks in advance for any help.
     
    dionysu5, Sep 4, 2010
    #1
  2. jabbok

    jabbok Notebook Deity

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    Does the computer shut down everytime you try doing an install? Your computer may be overheating have you cleaned the heatsink/fan out? Check to see if you can feel the air blowing out of the vents.
     
    jabbok, Sep 5, 2010
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  3. dionysu5

    dionysu5 Newbie

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    Hello,

    Thank you for the response. Yes, the computer has been turning off every time. I have cleaned it out before and did so again yesterday (even though there was very little dust). I have been trying again this morning and I got it to run through the installation.

    I think it may be the overheating. Is there a way to monitor this on windows?
     
    dionysu5, Sep 5, 2010
    #3