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    Toshiba Tecra M2 Died!

    Discussion in 'Toshiba' started by Aayla, Sep 11, 2004.

  1. Aayla

    Aayla Newbie

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    Hi guyz...
    I recently bought my Tosh around 2months ago.. specs are as follows:
    Toshiba Tecra M2 - PTM20A-0R3QH
    Dothan 735 CPU
    512RAM
    80GB HDD
    DVDRW
    WiFI/Bluetooth
    Now.. i woke up this morning and turned my laptop on and it stayed blank..
    I thought hmm maybe something wrong with battery.. took the battery out tried power only.. nothing.. absoutely nothing... its dead
    No HDD activity just a power LED that comes on...
    im totally stuffed! I luv my tosh.. its awesome, but now im so sad that ive been let down by it..
    Has anyone had something like this happen to them???
    Need ur help guyz.. thanx in advance..
     
  2. Venombite

    Venombite Notebook Virtuoso

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    If the unit was connected to AC overnite, it's possible there may have been a power surge that could have fried the system. If the systems wasn't connected at the time, then it's just possible it fizzled. Usually when there's abolutely no power going to the unit, either on AC or battery, then that means the syste,board is fried. I'd recommend you send it in for service if that's the case.

    -Vb-
     
  3. Aayla

    Aayla Newbie

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    Thanx venombite, i took the notebook in this morning to a toshiba service center. They made me pay $99 for a 24hour diagnosis, i guess thats fair considering they have to check it before they have to send it back for a replacement. I hope everythings fine with it though.. do want to loose all my programming assignments. Would appreciate anyone else reply with some similar issue so i can know if its a common thing.
    Ill reply back when i get my tosh back..
    take cares ppls..
     
  4. Venombite

    Venombite Notebook Virtuoso

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    You may actually want to check with Toshiba regarding that $99 charge to see if it's justifiable. If the unit is physically defective and needs replacement parts, everything is covered by Toshiba and you should ask for your money back. If the unit is not defective at all, then the $99 is understandable.

    I used to repair Toshiba notebooks (warranty & non-warranty service) in Canada. We couldn't charge customers money for looking at the units as long as the notebook was in Warranty. If it turned out to be an issue caused by the user (liquid spill, dropped unit, etc...), the problem is not covered under warranty and then we have the right to charge the customer any diagnostics fees.

    Don't want you getting ripped off.

    -Vb-
     
  5. Aayla

    Aayla Newbie

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    thanx for that.. the charge was actually to "speedn up the diagnoses" in order for them to call me quicker.. if i didnt pay any money they would have given me a response by next week and i have too much study and work to do to wait that long..
    anyhow.. the repair shop called me today and told me it was a system bios failure?? wat the..? hows that happen???
    has anyone had something similar?
     
  6. Brian

    Brian Working at 486 Speed NBR Reviewer

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    The BIOS can get corrupted, though you don't here that terribly often. It's a critical component to things working properly, so massive failures can occur.

    Editor in Chief http://www.bargainPDA.com and http://www.SPOTstop.com
     
  7. johnston21

    johnston21 Notebook Enthusiast

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    No you don't hear about a corrupted bios on a laptop too often.

    Anyway, my M2 had the two USB ports stop working (5 weeks old). Toshiba had the ASP replace the I/O board 1'st, which didn't resolve the issue. Since, the laptop has been sent to Toshiba (Canada) for a system board replacement, which I'm disappointed to say is back-ordered from Japan.