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    Toshiba laptop doesn't sleep/hibernate

    Discussion in 'Toshiba' started by plsdonotbug, Sep 28, 2008.

  1. plsdonotbug

    plsdonotbug Guest

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    I recently bought a Toshiba A300, and it works wonderfully. However, if I try to sleep or hibernate, it automatically turns back on. Shut Down works fine. I dunno what kinda information you need so, if you do, please ask.
     
  2. built

    built Notebook Deity

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    One of your devices is not permitting the computer to sleep or hibernate. Your best bet is to go to the Device Manager, and check your power management settings.

    For example, when you go to Device Manager, uncheck the option "Allow this device to wake the computer."

    Control Panel -> Device Manager -> Mice -> Right-click your specific mouse -> Properties -> Power Management tab -> uncheck "Allow this device to wake the computer"

    You might also check your power options...You might be set to "High Performance," which has been reported to prevent a Vista machine from going into sleep or hibernate mode. Go to...


    Control Panel -> Power Options -> If "High Performance" is selected, choose something else, like "Balanced" -> Change plan settings (for the chosen power plan) -> Change advanced power settings -> Scroll down to Multimedia settings -> Choose "Allow the computer to sleep"

    If this does not work, you can always undo it. I am sure others will chime in, as well.

    Good luck.
     
  3. allfiredup

    allfiredup Notebook Virtuoso

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    I have owned a few Toshiba laptops in the past and they all had an app called "Toshiba Power Saver" in addition to the "Power Options" menu in the Control Panel. If Toshiba still includes this or a similar application, take a look at every setting in there.

    Steps to take-

    In Windows Vista, pull up the Control Panel. When it opens, the upper left corner will show "Control Panel Home" and the next line is "Classic View"...click on Classic View.

    Find "Power Options" and click on it.

    It should take you to a screen that shows you several available power plans AND has five or six items to the left side of the window- some of them will read "Choose what the power buttons do", "Choose what closing the lid does" or something to that effect.

    Select each one of those and make any changes necessary to assign the desired response to each action (closing lid, pressing power button, etc).

    That should take care of it. Again, if there is a separate Toshiba power management utility, make sure it's settings are not in conflict with the Windows Power Options.

    Another idea, if the above steps don't fix your issue- CREATE a new power plan from the Power Options menu. It asks you to choose a power plan (of the three or so existing ones) to use as a basis for your new plan. Choose Balanced or Power Saver and go thru each line of detail to make sure that NO setting will prohibit sleep or hibernate.

    If none of this corrects the problem, it's time to bite the bullet and call Toshiba! :( The Toshiba Support site has a good bit of useful information and you may be able to find a solution there. Here's the link- http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_home.jsp?BV_SessionID=@@@@2056849179.1222660606@@@@&BV_EngineID=cccgadeffhmhddecgfkceghdgngdgmm.0

    Let us know if you get it fixed or if there's anything else I can do to help you! :D
     
  4. built

    built Notebook Deity

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    The Toshiba U405D-S2852 I bought in July did this, as well. I knew it had to be a simple fix, but I ended up bringing it back anyway because it had some other, non-related power supply problems (the ac-plug-in appeared loose).

    Yours, I am sure, is a power management issue. Easily fixable. I need to check to see if my Toshiba has the Toshiba Power Saver feature that allfiredup addresses.
     
  5. plsdonotbug

    plsdonotbug Guest

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    Okay, I took all your steps and it seems like the mouse was keeping it on, so I disabled that. Then, I proceeded to testing it, so I put it to sleep. It worked! Or so I thought. It worked once, then the next time I tried to sleep it, it woke back right up again.
     
  6. Tango9

    Tango9 Newbie

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    Hi i had the same problem with my toshiba 300/300 it was a major issue and was so unstable plus waking up from sleep overheating the fan going balistic but mine is all fixed now you need to experiment with the settings to get it working properly keep trying you will get it soon.
     
  7. plsdonotbug

    plsdonotbug Guest

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    Problem solved. My network adapters were set to "Allow this device to wake computer". Thanks for all the advice!