The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Toshiba nightmare

    Discussion in 'Toshiba' started by headphonix, Jan 14, 2007.

  1. headphonix

    headphonix Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    hi there,
    we have a toshiba satellite pro 6100, which is obviously a couple of years old. this machine was used by one of the bosses until it started developing problems. basically the battery died, harddrive fried and RAM failed!!!
    so it went back to Toshiba, got a new motherboard?? a new HDD and a new battery, as well as new RAM. basically a new machine.
    got the machine back, and it was running really hot (i think this is what caused the problem in the first place), so i sent it back saying that i thought it was too hot (you couldnt have it on your lap!!).
    Toshiba returned the "laptop", with a note saying that as far as they were concerned it "ran within acceptible limits and anyway that is why they call them notebooks now, not laptops, because they are often too hot to have on your lap".
    yes that is a quote!!!!!
    amazing.
    anyway, after maybe 100 hours or so of use, the battery has again died, the HDD is constantly freezing and it has developed this annoying habit of stuttering every minute or so (regular as clockwork), when playing back from dvd, avi or mp3. any ideas?
    so what should i do as i am getting tired of being fobbed off by the engineers at toshiba.
    thanks
     
  2. ZaZ

    ZaZ Super Model Super Moderator

    Reputations:
    4,982
    Messages:
    34,001
    Likes Received:
    1,415
    Trophy Points:
    581
    I guess the first question would be what temp is it running at? Make sure all the vents are clear to ensure proper airflow.
     
  3. headphonix

    headphonix Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    it was running on a desk.
    i assume that toshiba had checked vents/fans etc.
    they claim it was around 35 degrees. but that is i think nonsense.
    if you can barely touch the base by the battery/hdd, i would think that 50+ is more realistic.
     
  4. chrisyano

    chrisyano Hall Monitor NBR Reviewer

    Reputations:
    956
    Messages:
    5,504
    Likes Received:
    0
    Trophy Points:
    205
    Just to be on the safe side, let's not assume that Toshiba's techs cleaned out the vents for you. I'm guessing that the notebook did not run this hot 2 years ago, so it may be worth checking it out.

    Take a look at the cleaning guide--as it has great instructions for accessing and cleaning out your fan.