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    Toshiba satellite USB ports not working

    Discussion in 'Toshiba' started by gcook, Mar 30, 2009.

  1. gcook

    gcook Newbie

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    Could anyone give me advice on what to do about my USB port problem? Bought laptop new 5 months ago and all 3 USB ports are not working. Started with one failing early on but now and all 3 have failed.Sent it to toshiba, still under one year guarantee, and they wanted to charge me 400 euros to fix it, as they say it is a motherboard problem.(cost of laptop 600 euros) Apparently, they say the ports are broken, which I fail to see how I did this? Any advice appreciated.
     
    gcook, Mar 30, 2009
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  2. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    which toshiba do you have , do you have usb ports on the left and right side, and they all do not work?
     
    Tinderbox (UK), Mar 30, 2009
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  3. gcook

    gcook Newbie

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    Yes, ports on left and right side, and none of them work. Computer will read my XD picture card, but can't plug in to usb ports, tried a usb key and my external hard drive disk but no joy.
     
    gcook, Apr 7, 2009
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  4. gcook

    gcook Newbie

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    Sorry it's a toshiba satellite, U400-13U
     
    gcook, Apr 7, 2009
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  5. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    If one port died and then the rest, it`s most likely a hardware fault, but to be certain you to do a fresh install.
     
    Tinderbox (UK), Apr 7, 2009
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