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    Toshiba satellite c850 fails to boot & black screen

    Discussion in 'Toshiba' started by helenedwards, Jan 14, 2017.

  1. helenedwards

    helenedwards Newbie

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    My Toshiba satellite c850 stopped working yesterday. Battery was drained at some time during the day, then we plugged in and started came up with lines of screen instead of starting normally. Turned off, now only gives me a black screen with not boot and fans / drive spinning. Tried a numebr of times taking battery out holding the power butto and putting back in, but still no luck. Any suggestions?
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    Last edited: Feb 8, 2017
    helenedwards, Jan 14, 2017
    #1
  2. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    Hey there,
    It could be the CMOS battery on the motherboard, but that's a long shot.
    You also might try hooking up an external monitor and then booting up the system, see if you can get a picture to display.

    Charles
     
    Charles P. Jefferies, Feb 1, 2017
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    Spartan@HIDevolution likes this.
  3. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    Did you try fully charging it again? How long have you had it? I hope it's still under warranty.
     
    Spartan@HIDevolution, Feb 2, 2017
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