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    Toshibadirect.com, any problems?

    Discussion in 'Toshiba' started by joyebranch, Jan 21, 2010.

  1. joyebranch

    joyebranch Notebook Enthusiast

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    I am seriously considering a qosmio x505-q880 in a couple of weeks. I was wondering if anyone would care to discuss their dealings with toshibadirect.com. Did you have any problems or was it a smooth process? I am very excited about getting a new laptop and I am a bit anxious. I want it to arrive ASAP, without a headache. Let me know of your experience.
     
  2. steve p

    steve p Notebook Evangelist

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    I ordered my Satellite last Thursday and got it today. No issues they send me the tracking # in a day and shipped UPS with free shopping...

    EDIT: that is free shipping...
     
  3. joyebranch

    joyebranch Notebook Enthusiast

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    Thanks, Steve. Excellent news!
     
  4. Amnesiac

    Amnesiac 404

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    What is the price you are getting it for? There is probably a better deal on Newegg.
     
  5. gpgp00

    gpgp00 Notebook Enthusiast

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    I ordered a customized p-series through Toshiba Direct and summarized my experience here.

    http://forum.notebookreview.com/showthread.php?t=429879

    I wouldn’t hesitate too much in ordering from them again, but it wasn’t a perfect experience. Their credit card verification process to avoid fraud has delayed orders for a lot folks. It’s hard to argue against avoiding fraud, but several people noted this in a survey I found.

    http://www.epinions.com/pr-Online_S...reviews/pp_~1/sort_~date/sort_dir_~des#survey

    Watch your order early on to see that things get off to a good start and you should be okay. Stay on top of them if things look questionable. Remember that if it’s a custom order, it takes some time and your expectations should be what they note for the build and ship time. I had my system in the US within about 48 hours from when it shipped from Shanghai China.

    My custom p-series came with a fingerprint reader, which I read somewhere is typically only available on machines in Europe (I’m in the US). I use it all the time, but I could live without it.