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    U405-S2817 - Black Screen - Intel (R) 965 Express Chipset Family.

    Discussion in 'Toshiba' started by albinoeduardo, Dec 26, 2009.

  1. albinoeduardo

    albinoeduardo Newbie

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    I used a Win Vista Ultimate, for a long time, but i change for a Win 7 Ultimate i made a clean install, but after instal the display not work as before, every time i turn on the notebook a black screen apears and sometimes she freeze and the image is like i enter the safe mode of Windows, i have to turn off and turn on to work again, i have update the drivers and not work, then i go back to the vista drivers but i not see benefits on this, i don't no if i doing something wrong, my video uses a Intel (R) 965 Express Chipset Family, for me looks like that the notebook does not recognizes the drivers for the Intel (R) 965, i do not have this problems with Vista but with W7, this appears.



    Tks For help me,



    E.A.
    .
     
  2. wall_street

    wall_street Notebook Consultant

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  3. albinoeduardo

    albinoeduardo Newbie

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    I already do this, but after the install, because i don't know this software, do you think that the problem can be solved making a new "clean install " and using this software first !?

    Tks,

    Ed
     
  4. wall_street

    wall_street Notebook Consultant

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    The reason for doing a clean install again is because you have already installed vista drivers on it and uninstalling the drivers will cause problem for you later. so it better to just start from a clean install of windows 7.

    i think the problem might be solved, so try it
     
  5. albinoeduardo

    albinoeduardo Newbie

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    Ok, it look that works making the reinstall, but now the mouse pad freeze, and the keyboard dont let me acess the laptop.

    What could it be now !?

    Tks,

    Ed