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    Windows 8.1 app(s) starts - splashes then disappears

    Discussion in 'Toshiba' started by pclaptop23hour, Sep 11, 2014.

  1. pclaptop23hour

    pclaptop23hour Notebook Enthusiast

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    I have a new Toshiba laptop running Windows 8.1. and an I5 CPU with 6gb ram. HD is gpt format and uefi bios.

    I using the traditional desktop but when I got to the tiles screen and scroll over to MAPS tile or Microsoft Solitaire tile (btw the tile that asked me to register and account with Microsoft so I could d/l and install solitaire has disappeared as well as the Skype tile) the app will flash up on my traditional desktop screen and then disappear! I can see an icon down on the taskbar and when I click on the icon I get the same thing, a short flash/splash screen of the app and then nothing!

    It seems as though most items/apps on the TILE screen will execute ONLY for a few secs~ SPLASH SCREEN~ of the app and then POOF GONE except for the icon on the taskbar.

    This all occurred after I removed a lot of spyware( 86 intrusions found using Malwarebytes) and viruses( 242 infections found using Eset Smart Security 7). The laptop now scans clean for both spyware and Virii but the " Disappearing App ACT" persists!

    If I click on a IE or Chrome or Mozilla Firefox icon pinned to the taskbar on the traditional desktop, they execute fine. (no 3 sec splash and disappearing act)

    If I click on the desktop MalwareBytes icon same thing, no start, but in this case no taskbar Icon. When I go to re-install Malwarebytes I get a spinning blue circle and then an external exception error E06d7363 run time error at 79:177 and then the same error again at 69:252! This maybe be a separate issue from above though.

    I did a google and didn't find anything close enough to what I'm experiencing!

    thanks ahead of time, this is going to keep me from sleeping.
     
  2. daffy99

    daffy99 Notebook Enthusiast

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    Given that your laptop is new, start out with a full system restore to the out-of-box state.

    After that, do not install any of the protection tools - they do not add protection. Your only useful means of protection is to keep your firewalls in place and your brain active while working with content originating from outside of your own computer (network),

    Finally, regarding your problems with Windows 8.1 Metro apps not starting, have a look at Metro Apps Crashing - Microsoft Community

    Your Google search term is "windows 8.1 apps do not start" - and please carefully assess whether the advice given is snake oil (i.e. someone is blathering nonsense without having any clue whatsoever) or whether the advice has potential to address the root cause of your problem.

    I had a similar problem - which seems to have been related to me switching locale settings. I fixed my problems by simply uninstalling, and then reinstalling from the Windows app store, afflicted apps.
     
  3. pclaptop23hour

    pclaptop23hour Notebook Enthusiast

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    duplicate post sorry
     
  4. pclaptop23hour

    pclaptop23hour Notebook Enthusiast

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    thank you very much daffy99 and you have no idea the snake oil . . . .

    I read the link(s) that you posted and in my case the screen does not go black, the initiated apps just flash and disappear! the desktop behind remains!