iTunes help...

I posted this in the software section, too -- but people frequenting the Toshiba board have helped me out a lot in the past. Thanks for looking...

I have the newest version of iTunes. Everything about my computer works perfectly. iTunes runs fine, too, except I just discovered that it freezes (the program, not the whole computer) everytime I try to burn a CD. Anyone have any suggestions; as the people at Apple seem to be confounded. I ran a diagnostics, which I do not understand at all. Thought maybe someone could clue me in. Thank you.

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
TOSHIBA Satellite M65
iTunes 7.0.2.16
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.1
LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), Pfc (2.5.0.204), Iviaspi (1.0.0.0), sscdbhk5 (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
Video Driver: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family\Mobile Intel(R) 915GM/GMS,910GML Express Chipset Controller


IDE\DiskTOSHIBA_MK1032GAX_______________________AB211A__, Bus Type ATA, Bus Address [0,0]
IDE\CdRomMATSHITA_DVD-RAM_UJ-841S________________1.50____, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

Current user is an administrator.

D: MATSHITA DVD-RAM UJ-841S, Rev 1.50
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 12 16 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.

 

Have you tried burning CDs with something other than iTunes to make sure the problem is with iTunes, not something else? If you make a folder with just mp3s (or whatever you want to burn), or if you select a bunch of mp3s in a mixed folder in Windows Explorer, an option will appear on the sidebar on the left to burn them to a CD.

Malia

 

Matsh!ta drives are notoriously unreliable. Try searching the Toshiba forum for other threads on them as there have been a few. There may be some help in there.

 

Matshita is the scourge of optical drives.

Malia

 

Thanks for the input. I'll give it a try.