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    need advice on RETURN a Toshiba Laptop

    Discussion in 'Toshiba' started by zhangjiayan, Oct 6, 2007.

  1. zhangjiayan

    zhangjiayan Newbie

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    I just bought one from ToshibaDriect and my laptop in building process, Toshiba has not shipped to me yet.

    While I don't need it cos my company gave me a new one. So anybody has some experience in return a toshiba laptop??? I want to know the detail in how to return it. Is Toshiba would give u a hard time in return??? THX
     
    zhangjiayan, Oct 6, 2007
    #1
  2. Greg

    Greg Notebook Nobel Laureate

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    If it has not shipped, you should be able to call them and cancel the order.
     
    Greg, Oct 6, 2007
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  3. zhangjiayan

    zhangjiayan Newbie

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    it is not shippped, but building mau started, would that matter??
     
    zhangjiayan, Oct 6, 2007
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  4. allan_huang

    allan_huang Notebook Deity

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    Well, just phone in a tell them that you want to return it.
    Earlier the better
     
    allan_huang, Oct 6, 2007
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  5. gilo

    gilo Notebook Deity NBR Reviewer

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    Best thing is to phone ahead and cancel the order but if all fail :

    I once had a problem like that when they "surprised" me by shipping me a BTO notebook after declining my order in the first place , just refuse the package .
     
    gilo, Oct 7, 2007
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