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    new toshiba P205 cd-rom non-functional... help!

    Discussion in 'Toshiba' started by mangrobang, Feb 19, 2008.

  1. mangrobang

    mangrobang Notebook Geek

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    I'm here with a Toshiba Satellite P205 running Vista from Rent-A-Center.

    When I stick in a disk, the drive physically acknowledges it by spinning it. Then it stops. Nothing else happens. No acknowledgment on-screen.

    But furthermore, I am unable to even locate a cd-rom drive via Start -> Run. I cannot locate the disk when it is in. The disk runs just fine on my Dell Vostro running Vista, and I can locate " E:// " - the cd-rom drive.

    This is for work and desperately need to get this running. I'd turned some stuff off in msconfig -> startup - Symantec/Norton, Chicony Camera Assistant Software, McAfee , and Windows Defender. Shouldn't be it should it?

    Is this a driver problem? If so, what do I need to do? Any ideas?

    Thanks,
    Derek
     
    mangrobang, Feb 19, 2008
    #1
  2. GrandAdmiral

    GrandAdmiral Notebook Evangelist

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    Does the cd-rom show up in device manager? Is the drive a CD-ROM or DVD-ROM?

    Grand Admiral
     
    GrandAdmiral, Feb 19, 2008
    #2
  3. mangrobang

    mangrobang Notebook Geek

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    Nice...

    Ok, so under DVD/CD-ROM Drives, it shows the MAT****A DVD-RAM UJ850S ATA Device, with this warning: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

    Rent-A-Center has me locked out of the "Check For Solutions" button. Ha.

    What now?
     
    mangrobang, Feb 19, 2008
    #3
  4. ZaZ

    ZaZ Super Model Super Moderator

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    As a place to start you might want to delete the IDE drivers. Windows will install them again when rebooted.

    Yes we **** out Panasonic drives because they have a potty word in them. The software isn't very refined so it does it for some it should not.
     
    ZaZ, Feb 19, 2008
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  5. mangrobang

    mangrobang Notebook Geek

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    Sorry but how, is that by simply highlighting them in device manager and deleting or something? I don't seem to have any removal options...

    Rent-A-Center prohibited all my admin privileges, is this something I can do?
     
    mangrobang, Feb 19, 2008
    #5