r835-P56x bios problem

I have the R835-P56x that I replaced the hard drive with Samsung 128gb SSD & ram to 8gb. I cannot update the bios to 3.0 because when I try I receive the message "you have not given permission to execute the update" Does anybody know the work around to this. I would appreciate any help jimjoh

 

1. Have you tried the right-click on the file name and "Run as Administrator"?

2. Temporarily disable your anti-virus software.

John

 

Thanks John but I was running as administrator & disabling virus did not correct it I just noticed that in the bios instructions my modrl is not listed. Maybe that is it but I have seen posts sying they upgraded my model. jimjoh

 

That is it!!!! I took out the ssd & placed the original HD and installed the bios update with no problems then replaced the ssd & everything is great. Hope this helps somebody else. jimjoh

 

It does! Thanks!

Mr. Mysterious

 

Thanks for the update. Replacing the original HDD would have been my next suggestion although I can't think of a good reason why the BIOS updater wants the HDD to be present before it will do its job. Perhaps there's a bit of old code that hasn't heard of SSDs?

John

 

Makes me wonder about upgrading mine to an SSD. If I did go that route, I'd likely sell off the original hard drive.

Anyone else who's changed out to an SSD have similar issues? If you need the original drive every time you go to update the BIOS I'd be in a bind.

 

I always keep the original HDD so I can put it back in if / when I sell the computer or if there are any warranty issues. You can also put it in an enclosure and create a partition from the empty space to use for backups.

John

 

Yeah, that's smart - my main thing with the idea of selling it was to help with the cost of the SSD upgrade itself. I've also already got a drive for backups, so I'd have no use for another just laying around.

What happens if there's a warranty issue and you've replaced the RAM / hard drive (assuming RAM or hard drive are not the issue; for ex: a key falls off and you want the keyboard replaced)? Assuming it's just something they fix and then send back, is that a problem? And if it's a total-replacement kind of thing, can you do a cross-shipped advanced exchange and just put the hard drive & ram they sent you from the new computer back into the old one and ship it off?

 

It's impossible to be sure what will happen if you have a warranty claim. Some manufacturers will use any excuse to avoid accepting their warranty obligations so i take the view that it's safer, while in warranty, to be able to restore the machine to the condition it was supplied in. That leaves them less room to wriggle.

John