The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    system disabled

    Discussion in 'Toshiba' started by soniakennedy, Jan 23, 2009.

  1. soniakennedy

    soniakennedy Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Hi All,

    Ihave a toshiba notebook A135-S2276. The notebook shut down and know it is asking for a password on the Phoenix Utility Setup. Anyone able to help out. Im in the middle of writing some research for my dissertation.
     
    soniakennedy, Jan 23, 2009
    #1
  2. Jakamo5

    Jakamo5 Tetra Vaal

    Reputations:
    635
    Messages:
    1,456
    Likes Received:
    105
    Trophy Points:
    81
    phoenix utility setup? isn't that the bios? I'm pretty sure the password is Phoenix.

    if that doesn't work, you'll have to clear cmos (open up your laptop and use the jumper on the mainboard to erase the bios settings)
     
    Jakamo5, Jan 23, 2009
    #2
  3. Euquility

    Euquility Notebook Deity

    Reputations:
    198
    Messages:
    1,592
    Likes Received:
    0
    Trophy Points:
    55
    did you set a BIOS password? have you just tried hitting enter, if not try typing in "phoenix"

    i think that is their default password

    [edit jakamo5 beat me to it and I believe that is right]
     
    Euquility, Jan 23, 2009
    #3
  4. Jernkar

    Jernkar Notebook Consultant

    Reputations:
    13
    Messages:
    212
    Likes Received:
    0
    Trophy Points:
    30
    To Clear CMOS
    1)Remove Laptop Battery and power cord.
    2)Take off Memory Cover(underneath - square cover, Sits
    in middle of laptop 1 retaining screw
    3)Using two thumbs spread spring clips to outside and
    pull out RAM memory.
    4)Remove clear vinyl label opposite RAM memory slots in
    upper left corner( laptop battery slot is on right, DVD
    drive is facing away from you)
    5)Using a magnifying glass (unless you have perfect
    vision)in the upper left corner you will see JOPEN1 with
    a white silkscreen square next to it . Inside the square
    you will see what looks like the letter T over a U(sometimes it may be 2 ts side by side over 2 us side by side).
    Using a metal paper clip short the U to the Silver 1/4"
    post connecting the motherboard to the laptop case(this
    is your ground, it is located above what looks like a
    silkscreen outline of a chip)hold for 25 -30 seconds.
    6) Place back your RAM memory, put in the laptop battery
    and test start laptop. you should see a selection of F1
    or F2 for setup. Using the F2 gets you into the Bios
    menu where you reset the time and date. Now
    hit F10 key ,yes to save and your done!
    Note: if your having trouble your most likely grounding
    the ground(that blob of solder about 1/8"dia on both
    ends of the "silkscreen chip outline"
    Once you get all of this done, go to Toshiba support and download the most recent BIOS update. Without the update it could happen again.
     
    Jernkar, Jan 24, 2009
    #4