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    vista will not recognize hardrive during setup

    Discussion in 'Toshiba' started by nfixit, Dec 18, 2010.

  1. nfixit

    nfixit Notebook Guru

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    Hello to all, I have a toshiba protege m400 ( s933) and iam trying to install vista home pre for a client ( retail disc ) and during set up vista doesnt recognize the harddrive. for the hell of it I tried to to run setup using my win xp install disc ( from my dell laptop) and it recognized the harddrive. now Iam trying to figure out why would xp have harddrive drivers built in to setup that vista wouldnt. its an 80gb hitachi sata harddrive (hts541080g9sa00). can anyone help me out here please.

    I do see an option in setup about loading drivers from a usb drive for the harddrive but I dont know where to get them from.

    thanks in advance

    -Nfixit

    --edit --
    added model number
     
    nfixit, Dec 18, 2010
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  2. lenovoy560acpi

    lenovoy560acpi Newbie

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    you may have an outdated harddrive. go to your bios and look for a setting with something along the lines of acpi or ide. ide is the standard that windows xp recognizes. Some oem windows versions need acpi or whatever your harddrive uses.
     
    lenovoy560acpi, Dec 21, 2010
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  3. jnjroach

    jnjroach Notebook Evangelist

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    At the point when you select the drive, there is a button to Load Drivers, here insert the the thumb drive in which extracted the drivers for the SATA you downloaded from the Toshiba support website (they come in the form of an .exe file and of course you have used 7zip to extract them). Once you load the driver it should see the drive and be able to install Vista....

    http://cdgenp01.csd.toshiba.com/content/support/downloads/driver_RAID_25909A.exe

    HTH,
     
    jnjroach, Dec 21, 2010
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