[Vaio S15] OrangeGate again ?

Really? I had no idea about this, where you take this information that they are going to do product refresh in September?

 

Vaio sales said there would be a new version released by the end of September. No date officially scheduled but that would follow a pattern according to her.

 

There are indeed a few computers that can reproduce colors accurately. But without exception, other computers with 15" 1080p screens are heavy, thick uncomely machines with high-gloss screens, making them unsuitable for portable and professional work. The reason orangegate is such a disappointment is that, screen aside, the S is a marvel of good taste and design that uniquely satisfies all the features that many of us have been looking for in a computer:

 

yeah am just looking foward to next sony product updated maybe they going to use newer ips panel and keep all other nice goodies...

 

I wish Sony would follow this thread. Probably most potential buyers would agree with a premium over a better screen. Sony could offer two IPS display alternatives for the S15, whereby the one with higher color gamut would cost more. Since a better 15 inches IPS screen is already being offered by competitors, the more Sony waits to offer this alternative, the more potential buyers will turn their eyes away from the S15. Sony is losing sales.

 

I really doubt there will be again a new version that soon. And if they do I think that they will not change the display as it is still highly rated in reviews. Hardly anyone (outside of forums) does mention this "OrangeGate" problem in public :-/

 

I wouldent be suprised if they release a small upgrade with windows 8 and stuff.
But i seriously doubt they would upgrade the ips display also.

 

i purchased the 3rd gen SE last month.... after a while looking at it and using it. The orange isn't that bad(how incredible that human brain is).. its red.. but as soon as you compare it to something more true red.. then it looks orange..

from experience for that price.. minus the screen, i think the laptop is excellent. ivy core, bluray, 1080p, ssd, 2gb geforce.. the weight, the size, and its from sony. And i have compared it to MANY computers.. I really hope they can develop a fix for this..

but then again I doubt they will be fixing it anytime soon.

The first gen, second gen, and now 3rd gen .. and still they haven't fix the problem yet.

 

Software can't fix this... its a hardware issue by LG. HP already tried software fix and it did nothing.

 

FWIW, I have 2 calibrated Dell ultra sharp 24 inch monitors connected to my desktop. I got my TV professionally calibrated as well so color accuracy is important to me. But Orange gate did not bother my one bit while I was using it at the Sony store. It's not my main machine and for surfing, email, and video watching, it does a wonderful job. I'm coming from a ultra book with a tn panel which I had to adjust the screen position just perfect so part of the screen would not get washed out. I could see why some people would not want this if they were using it for things that require color accuracy. Everybody should see it in person before leaning one way or the other.

 

I did not notice first viewing in store along side the Z and 13S premium models. Though was not looking very closely since I was considering a 13inch model but this 15" caught my attention so read up on it.

While this in itself may not be the deal breaker this notebook much like most have other pros/cons and this is another con that unfortunately will make folks think harder.

Elsewhere, think an Australian mentioned did not see on their new model,suggesting maybe not present on newer Asian models. Skeptical though.

I am in Tokyo now and will visit a few stores, possibly Sony Bldg, to see if I can confirm. But usually Yodobashi/Bic staff, of course need to find a techie one but they have many, know more than the Sony showroom folks.

Sort of doubt they would have a different screen in Asia. Has anyone contacted Sony directly? They do sometimes provide feedback. I will try if I can get my own photos if the stores allow and see if Sony will respond but could be a week or few b4 I get around to it.

 

i posted my own pictures here on page 4 under same topic. As far i know the Australian ones come exactly with same LG panel thus all reds are orange. But keep us update about jp models. I would highly doubt they have fix this. I have talked to sony many times now including tweeting them about it. The deleted the tweet and are in serious denial that anything is wrong...

 

At Yodobashi-Akihabara(electric town), Tokyo checked the Vaios and noted the slight Orangish leaning on the S15 only. The main picture available on all vaio models was a table of fresh strawberries.

I asked the vaio/yodobashi sales staff if aware of the orange on the S15 and he confirmed, yes. No info on whether correction possibly coming.

I did not notice on the 16" model nor the SA13 or Z models. Nor the Asus primes. It is very faint but there still. Did not look as exaggerated as the examples posted in this thread. But the strawberries are not fully solid red. If I can get to sony showroom with my NEX5 will see if I can get some good examples of my own to send to Sony.

However, issue is confirmed by many, proof in this thread and not sure what good it would do. All models have their quirks.

An 20+ IPS HD external monitor can be obtained for a few hundred, so leaning back towards the 13 models or just living with my old Z for a while longer, see what comes this fall.

 

Of course the orange looks probably more deeper on pictures since the camera itself adds it up a bit. However i would suggest the best would be just go to cnn.com or netflix.com and have something to compare side by side. I don't think any fix is coming anytime soon. It's just sad that no official word from sony unlike HP at least admitted the problem.

 

I will also post real-live comparison pictures as soon as I get mine tomorrow. Let's see what this drama is all about.

Edit:
Damn, it is wore than I thought :-( I will upload pictures later today and contact Sony. I really like everything else about the machine so far but it looks like a no-go for me. I doubt that calibrating the screen would change anything but I'll try.

 

Hi everyone,

I am still very much interested in buying the new S15 series with the ips display.
I have read a lot about the orange gate issue on the 15 inch screens. The thing i have noticed is that a lot of people are taking about red appearing as orange, But at the same time they don't show any photos to back up that claim. The only photos I have been able to see are on page 372 and a video on youtube. Why everyone is soo secretive and not opening up to help others to see?

My mate has spoken to one of the sales guy from sony. he's been told: there is nothing wrong with the s15 screen and he should not trust anything from internet where people just make up things. Now he has taken a screenshot from s15 vaio and emailed him. You guys have look and tell me what do you think?
I personally think the picture he has sent is photoshoped... as you can see strange blur on text (netflix) and (member sign in)

I would be very grateful to you if someone can help me to reach the bottom of it and post some good pics or screenshots of netflix or any other site/page showing red.

I really want to solve this mystery so it could also help others to see for themselves and decide.

here is the link to the photo:


Netflix

 

@ umzyi
The photo is missing in your post. I will create and upload some comparison pictures today evening (european time). I will contact Sony myself as soon as I managed to prepare some evidence. Maybe we can really move something as I love the machine but the display is not useable for me like that.

 

fixed now. Sorry about that!!! Sure I will wait to see your pics. I really want to see a detailed comparison
I was going to order the laptop today but i will hold until i see the pics.

 

Erm, if it is a screenshot of course it'll show up as normal, as it doesn't depend on the panel, lol.

I would've beaten up the guy that tried to send me a screenshot to show a panel's quality xD.

I'm not sure if you have access to any computers store, but if you have try looking for the older SA \ SB models with the 1920x1080 panels as it's supposedly the same.

I've seen the SA in a store and the bright red is definitely orange. The darker reds are better, but still orange-y. Unless you're going to do video \ photo work on the laptop (I'm not really sure why would people do that unless they're hobbyists in the spare time away from home) you're probably gonna get used to it quickly.

Someone in the owners' thread said they're gonna launch a refresh model in September, but tbh I find it very weird for them to launch even another refresh model this year, unless there's gonna be the usual slight bump in CPU speed.
I've seen no news of it anywhere, so I find it strange.

 

That's what i thought when i saw the screenshot. How can he send a screenshot to show the quality of a display.
unfortunately there is no Sony store around me, the only closer to my house is pcworld and they don't stock the s15. They do have s13 and it looks normal to me. the Sony rep told the its the same panel we use in 13 and 15 inch. But i disagree with her.

That's why I am asking for people to show pictures so we can forward to Sony support. In this way maybe they will do something about it.

 

The S13 panel is a 1600x900 TN panel, average colors \ viewing angles, though it doesn't have the orange problem. It has almost nothing in common with the S15 panel, saying otherwise is lying.

Doesn't the PCWorld store have the "old" SE2 Vaio? It should have the same panel as the S15.

Anyway, you can check this, should give you a general idea. The comparison Mac reds are pale and orange-y as well imo, but it's better than nothing.

 

Hey Dude... you REALLY REALLY SHOULD READ the forum post before saying that we dont post photos to back up our claims. I posted real life photos taken with my pro calibrated monitor vs. sony vaio s15 vs galaxy s3... just go and look page 4 under same topic here... secondary how can u post screenshot to compare colors???

The photos i posted are here http://forum.notebookreview.com/sony/673678-vaio-s15-orangegate-again-4.html

What is with the people these days... can anyone use search anymore?

 

I have seen those photos. I was asking more people to post screenshots.

and fyi the search feature does NOT work.

 

if you look closely at those pictures posted on page 4 with the Netflix website, there is the red around the borders that is showing up as pretty orange. However there is also the red netflix on the TV that the family is looking at. Is it just me or is the red on the TV more "red" than the border of the page. I'd really like to know if the display shows all reds as orange, or it just shows messed up reds and oranges.

 

well as I have said in past and something others who have time to dig deep into including those who have envy as it uses same lg panel the conclusion is clear. The LG panel both envy and s15 are using is unable to produce reds. simple. period. This is not just that it has colors messed up.

I do professional design for living and I have spyder elite 3 at home and I wasted lot of time trying to make it better. Am sure anyone in the same field who have/had laptop with same panel will tell u the same.

It just makes me upset that Sony is in total denial even after reports on previous SE model.

 

btw its still orange if crop out that same from my HP monitor and sony and compare side by side then u will see its orange. it's just red there is way darker thus the orange appears more darker.

 

Ok, here are the comparison shots. With my own eyes the difference was much more obvious but I hope you can get an impression. Sadly the cell phone was too dark to really make sense

https://picasaweb.google.com/DickVa...authkey=Gv1sRgCL-g3d6Az-jMlwE&feat=directlink

 

yeah with own eyes you can really see how bad it the orange gate is... I could not agree more... gotta love how italy flag become irish hahah

 

The envy 15 32xx, with ivy bridge does NOT have orangegate issues. Only the sandy bridge envy and the Sony s15 have this issue

 

Ooohhh guys....just received answer from Sony Support and they said that they will offer exchange or refund because they "understand that nobody can live with such an obvious insufficiency of the product". Lets see what will happen now. I answered that an exchanged would be welcome if it is ensured that the replacement notebook/screen will show no such issue. I will keep you guys up to date!

 

Good luck with that...there is nothing they can do... they will send u new laptop with exactly the same panel and issue and until u know it you will relize how u have wasted your life with this... i went trough 2 replacements

 

Thanks for posting these pics. Yes some of them are orangy but some some of the can be tolerable. The worst one i foind is the orange shirts of players.

But i think if you wouldnt compare it then i guess you would have never noticed the difference in colors, but i could be wrong..

Have you tried disabling color mode in vaio control centre and calibrating the screen to see if it makes any difference at all?

What is your opinon on the overall quality of the laptop? I am deciding between vaio s15 or mbpr.

 

These two computers are so different you're comparing apples and oranges here. (Boo! Hiss! Yeah, I know, but someone had to do it and I got here first. )

Actually, if you want a light weight, medium-duty 15" laptop with a decent d-gpu, a very good screen (for the color-challenged among us!) and pretty much all the features of the twice-the-cost mbpr, the S15 is not a bad choice. But the Mac is, well, a Mac and the most important questions, really the only questions you should consider are: do you want to use OSX or Windows and, can you benefit from the "Retina" screen? Though the Mac is better built than the Sony, it really serves different purposes (ie, as just noted) and it has numerous disadvantages vs the Sony: 1) Even if you upgrade the Sony to an SSD the mac will cost you nearly $1,000 more; 2)Th Mac cannot be upgraded or repaired; 3) it has no auxiliary battery - thus only 1/2 the battery time of the Sony with sheet battery (less than half if you're running Windows on the MBP); 4) you can't get an optical drive on the Mac-r (yeah, I know, no one wants one - except me ) and, perhaps most important, you can't enjoy the rude and sometimes hostile customer support from Sony if you have a Mac!

See, we're really talking apples and oranges here. I can't quite imagine anyone seriously considering both of these at the same time. But if you are, I think I've covered a good many of the differences.

 

I love how in those pictures the Italian flag automatically just becomes the Irish flag, but what I really want to know is if the Sony S15 that will ship with Windows 8 have this problem with the display. And if it doesn't have this problem, how much more is the laptop going to cost?

 

Here's a question. Let's assume all the 2012 Sony S15 have the orangegate problem right now (do they all have it?).
Let's say Sony releases a new version of the S15 within the next year, and it doesn't have the orangegate problem.
Could I technically use my 1-year warranty and have them replace the display with the potentially new orangegate-free s15 display? (Assuming it's compatible)

 

We'll see. The support is well enough informed and they will get a second chance to send me a S15 which can properly display red. If not I will get a Samsung Series 7 (...sadly 17") and that's it. The good thing. I can test it as much and heavy I like because they will replace it anyway and told me that I do not have to fear anything if I use it heavily as it was my own machine ;-) Who wants to have a drop test? Just kiddin'

 

well let me know how it goes, am interested to know

 

I definitely will. The new S15 is in production already and I should receive it within about 2 weeks. I will then take comparison pictures using both S15 notebooks and probably 1-2 other screens to make the results as clear as possible.

Edit:
Sony just cancelled my replacement shipping. The support team has been informed by Vaio Europe that the color reproduction shown on my pictures is normal on this model. So my story with this notebook has come to an end. I just cannot use the S15 if it is impossible to edit any pictures or graphics on this machine. Sad sad truth and shame on you SONY!

 

I honestly think its not that bad. For day to day purposes, the screen serves just fine. I have seen actually seen some reds appearing just fine.

I wouldn't call reds appearing as orange, I would say that its a new bright reddish color in the ips screen.

I tested some very dark color, it seemed just fine to me.

once again, why are we comparing it with other screens in the first place? Every screen has its own color profile and calibration. I do not deny the fact that it is not PURE RED. but again its not that bad in daily usage.

I was worried at first but now I am absolutely ok with it. I have been watching films on in it and in some bloody scenes, the blood does look normal red, not orange at all. So my conclusion is that its just some reds that are not shown properly and the give a lighter shade but some red actually look very nice

also if you compare the yellows in the pictures that you have posted, you will notice that yellow is actually looking way better than the yellow in the monitor.

again i think (maybe i am wrong) this variation in color reproduction is due to its excellent viewing angles of the ips display. whereas in some screens where you find richer reds, the viewing angles are not as good.

Overall, you have decide whether you feel comfortable with it or not. There are many good and bad points about this display but you have to satisfy yourself by the end of the day and go with your own instinct.

Thanks for letting us know and updating us. Goodluck

 

A new red? dude don't want to be offensive but you really have no idea about color reproduction. You should look the the sRGB space and see that red there is 255.0.0 (e.g. pure red in srgb space where G is 0 and B is 0) the same read that sony vaio displays as 254 and G is 59 and b is 17. I take these values based on my spyder elite 3. That is a huge shift which renders all colors inaccurate because the red as primary color is inaccurate. Also your points about IPS is not valid... the panel technology has nothing to do with color re-production... there are a lot of TN panels that can produce very accurate wide gamut color spectrum and very same is for an IPS.

I wouldn't be surprised if you actually work for sony cuz only that would be only reasonable explanation to come up such statement.

 

Yeah maybe I don't know anything about color reproduction and maybe you are a champ in technology and know everything. also maybe i don't use all the fancy tools to satisfy me that red is shown as red. I simply use my laptop for day to day purpose and do go in details

All I said was that I am happy with my screen and people claiming orange-gate issue need to test their screens according to their own judgement not by looking at other people's pictures and comments.

I myself was in the same dilemma and argument with sony before purchasing this laptop and then decided to purchase it feel it myself. I didn't force anyone to believe in me. I am simply expressing how i feel about my scree and if you associate that with me being a sony employee then i am sorry to say that you are a loser (no offense)

 

ohh really? you making one of the most ignorant statements i've come across in this forum:

I wouldn't call reds appearing as orange, I would say that its a new bright reddish color in the ips screen.

if you want to praise your great expressions perhaps you just go away and open new tread about it and call everyone loser there who don't agree with you, I would rather have professional discussion with people who actually know what they are talking about

 

I have another 27" 1440p IPS screen and looking at this beside my S15 just reminds me every time that the s15 screen is very ugly. It's not only the Red that is off, though it is the worse, but blue appears a little bit pastel-like too. Maybe, if the only computer I have is the s15, maybe I'll forget about the problem...

Looks like this is a(LCD) hardware limitation and the problem cannot be 100% be solved if the screen itself is not replaced, however, is there any software color calibrator that will fix it a little? Or some adjustment to make the suffering bearable. Did anyone make a monitor profile or is the stock monitor profile the best we can get?

If anyone adjusted their color profiles and thinks it improved the colors tiny bit somehow, please post your settings.

Thank you.

 

Whaaaaaat, how do you know that a new sony s15 without orangegate is in production

 

You guys realize that most laptop IPS panels tend to have this issue, right. IPS is still better than TN regardless of an OrangeGate. They probably all use the same panel.

 

@ wariskazi
My replacement S15 was in production which would have shown the same issue.

@ iViNtaGe
Really? Never heard of that only that notebooks which use the exact same panel do have this problem.

@ jcX4ever
Some tried with Spyder - but no chance.

 

Well, I tried to adjust it a little hoping I can come up with a good red. Well here's for trying.

The 27" is and IPS, the smaller on the right is a 22" TN. The 22" TN seem to have the best deepest red.








I lost the setting.. lol




Photo Album - Imgur

 

holy cow man resize your images

 

Could you find it again? Or could someone with a proper calibration tool post the best color profile the screen?

Thanks in advance.

 

The red doesn't look quite that bad on the S15 but the blue is way off!