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    30 day return policy

    Discussion in 'VAIO / Sony' started by KLM, Dec 31, 2007.

  1. KLM

    KLM Notebook Consultant

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    Sony's 30 day return policy starts when you order it on Sony Style? Seems it should start when you receive it. That was brought up to me today when I ordered it on 11-25 and received it 12-5. They took the return anyway but that seems strange to me.
     
    KLM, Dec 31, 2007
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  2. Sponsi

    Sponsi Badibade

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    I would think it starts when received. Did you confirm with a Sony rep that it starts upon order?
     
    Sponsi, Dec 31, 2007
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  3. mattireland

    mattireland It used to be the iLand..

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    Yes, I think you should definitely complain about that - it seems extremely unfair and just seems as though Sony are trying to safeguard against mishandling by carriers.
     
    mattireland, Dec 31, 2007
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  4. KLM

    KLM Notebook Consultant

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    Looks like 30 days from ship date.


    Return Policy: Sony's return policy allows for Products purchased directly from Sony to be returned by you after obtaining a Sony return authorization number (RMA) during the 30 day period (10 day period for AIBO Entertainment Robot Products) following date of shipment by Sony for a refund of purchase price actually paid. We will not issue a refund on any CD or DVD that has been opened (taken out of its plastic wrap).
     
    KLM, Dec 31, 2007
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