Another battery issue

Keep getting this message about my battery. I know it is set in there correctly and it is snug because I put some self adhesive felt pads in there to tighten it up the day after I got it. I've tried reseating the battery several times to no avail. Battery itself seems to be making contact fine since it charges.

Anyone have a clue what might be wrong?

 

Is the battery a genuine Sony?

 

machzero, try to take off the adhesive pads. i believe they're the problem.

 

i had the same error before a while ago......and now i'm stuck with my CPU in battery mode, meaning i only have 1 core running

 

Your adhesive is too thick so the battery do not recharging!

 

What jsis is probaly getting at is if its not a genuine sony battery you have to disable ISBMGR.EXE

http://forum.notebookreview.com/showthread.php?t=31810&page=2&highlight=battery+oem

A nasty little trick by Sony to mess you about and force you to buy there massivley overprice battery

edited this post in response to post below (originaly i said sony were restrcting your rights as a consumer), i didnt mean to miss lead on info so ive changed it. i also wasnt trying to pick a argument as the crux of the post was trying to help mach zero fix his broken notebook, the third line of my post was just a afterword towards Sony, i should really just make a signature that passes on my comtempt towards Sony that gets the point across that i think they are a crappy company with shoddy quality control, terrible customer support and highly dubious when it comes to putting erroneous or invasive software where it doesnt belong, but unfortunatley im not that eloquent

 

Not your consumer rights. They made the laptop and they only want you to use a sony battery. What that is, is a hack to get past that.
Now, if they said you could use any manufacturers battery and have the same features, and then they added that "bug" then you would have a argument.

 

Yes, it is the original Sony genuine battery. Tried rmoving the pads and no change. They have been on there since the day after I bought it (they are extemely thin - less than a milimeter) and are the only thing keeping the battery in good contact. Otherwise it would back away and the notebook would act like the battery had been removed

If you re-read my original post you'll see that it is charging. That's what makes the fact that the notebook doesn't recognize it all the more baffling.

@JohnNL - Did you ever find out what was causing it? Did you ever contact Sony, and if so, what did they have to say about it?

 

well, maybe it's a defective battery
you should send the laptop to sony under the warranty

 

Sigh. That's what I'm afraid I'll end up having to do. Hoping that is a last resort, though. Perhaps a new battery would fix it, but I would hate to shell out all that money for one just to find out it still didn't work.

 

Try using system restore and role it back to before the problem started (or use your recovery disks if you switched SR off), yhe software which monitors the battery might be corrupt

 

yeah. besides, their customer service is horrible!!
i had to send mine for repair after my friend dropped books on it. it was not covered at all although the computer was a few weeks old. they said physical damage is not covered by the warranty. But i think a defective battery would be. you can call and ask in advance.

 

um ok, yes the customer service is bad. But not because they didnt cover your notebook for being dropped. I dont think I know of any computer ompany that would cover that under normal warrenty.

 

true. but the damage was minimal yet the bill was $449+

 

Ok but that doesnt make it bad tech support. Dell/toshiba/etc would charge you whatever they can to fix a dropped unit.
Bad tech support is like (true story)- Sony's internet chat. I swear half the answers they give you is from a robot. I asked if a part was shipped. and they tell me yes that part fits

 

i'm not saying sony has a great tech support, as if anything for me it was just average.
Just that I work for tech support. If I do something wrong, I would rather be yelled at for the right reasons.